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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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August 18, 2021

I have a 2017 GMC that need it service. transmission service and brakes. Service advisor was very helpful. They got all my work done in one day. Would definitely take vehicle back to them again More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 19, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 18, 2021

Excellent service! My truck was done on time. It’s close to my house and everyone was very friendly. I recommend this dealership. I’m a happy customer More

by brendis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 19, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 17, 2021

I feel confident bringing my Cadillac in for service because I know your team of xxxxxxknow these vehicles best. Thanks for all you do. More

by WALTER.C.WEBER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario
Aug 19, 2021 -

Mark Christopher Auto Center responded

Thank you for the positive review, Walter and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 17, 2021

At Mark Christopher Chevrolet in Ontario I worked with a gentleman named Ray peters he was very courteous professional upfront and went out of his way to treat me like family. More

by Apavalella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Aug 19, 2021 -

Mark Christopher Auto Center responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 17, 2021

First they try to tell me I need all new tire pressure monitoring sensors for 300 and something dollars when all I had to do was drive my vehicle hit the On Star button and they resend a signal and my tir More

by CTSboy18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
It was a female
Aug 17, 2021 -

Mark Christopher Auto Center responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

August 17, 2021

I had a great experience at Mark Christopher. They are very professional. It was truly a great experience. The service advisor Julie Escobar was always there too answer any questions that I had. More

by jckj44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Aug 19, 2021 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Mark Christopher Auto Center! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 17, 2021

This dealer held my car for more than a year working on repairs. One major part I had to provide myself ( One Clutch Activator Hose). More

by natalieskids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Avo
Aug 17, 2021 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 17, 2021

While the service center was extremely busy, Julie was informative and kept me updated throughout the process. All the work was done in a timely manner considering how busy they were. More

by Smartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Aug 19, 2021 -

Mark Christopher Auto Center responded

Hi, and thank you for this great review! We're happy to hear that Julie took care of you! They are a great asset and we appreciate all that they do. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 17, 2021

Service was very professional,the service person was friendly and helpful took care of my problems in a very timely manner was happy with the set More

by Olegariogee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 19, 2021 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 16, 2021

My service representative kept me informed on the progress and findings on my vehicle. She was very professional and informative. The issues with the truck were fixed. More

by Michael.negrette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Aug 16, 2021 -

Michael.negrette responded

I recommend Mark Christopher Auto center. Thanks for your service.

Aug 16, 2021 -

Michael.negrette responded

Thank you for your service.

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