Mark Christopher Auto Center - Service Center

Anytime my husband, myself or our son need service on our vehicles we trust one dealership, Mark Christopher Ontario. We've been loyal customers because no matter what your team goes above and beyond for us vehicles we trust one dealership, Mark Christopher Ontario. We've been loyal customers because no matter what your team goes above and beyond for us always. We've had the pleasure of getting to know Dario and juan but We appreciate your whole service team. More

Service personnel was very helpful and knowledgeable. Very friendly atmosphere. Work was completed in a timely manner. Wait room was clean and comfortable Great personal knowledgeable. Very friendly atmosphere. Work was completed in a timely manner. Wait room was clean and comfortable Great personal More

Ray is a real asset to your company. In these difficult times when people don’t want to work and many have no pride in their work product Ray demonstrated professionalism and a desire to serve the custome times when people don’t want to work and many have no pride in their work product Ray demonstrated professionalism and a desire to serve the customer. He was able to quickly assess the issues(s) and make recommendations and suggestions. In the end he called as promised when the work was complete and explained clearly what was done More

My service consultant Juan Fletes went above and beyond to provide remarkable service. He is definitely a tremendous asset to your dealership. I would highly recommend Juan and Mark. Christopher Auto Cen to provide remarkable service. He is definitely a tremendous asset to your dealership. I would highly recommend Juan and Mark. Christopher Auto Center!! More

Drop off was smooth, everyone was very kind and helpful, and the work was done fairly quickly. I wasn’t able to pick up sane day and they had no problem holding the car overnight. and the work was done fairly quickly. I wasn’t able to pick up sane day and they had no problem holding the car overnight. More

Mark Christopher Cadillac lucky to have such a great Service tech in Ray! Ray has taken care of my Mother's service needs each time and makes another " to do list" item pleasurable! Thank you Ray! Service tech in Ray! Ray has taken care of my Mother's service needs each time and makes another " to do list" item pleasurable! Thank you Ray! More

This dealership has the best auto service. I bought a car from them 15 years ago and I’m still going back to have my car service here. I also bought a new car not from here but I bring that car to be service from them 15 years ago and I’m still going back to have my car service here. I also bought a new car not from here but I bring that car to be serviced here also. They have the best auto service department that I have been to. More

My Service guy RAY was a great help Excellent and took really good care of me.. He made sure I had a rental and called when my car was ready. really good care of me.. He made sure I had a rental and called when my car was ready. More

2nd time i bring my vehicle and this was bad horrible expererience i didnt get phone call and when ive called they hung up so i had to drive myself to the dealership and thean advisor just didnt want to expererience i didnt get phone call and when ive called they hung up so i had to drive myself to the dealership and thean advisor just didnt want to hear me out ive told them that i was promised my vehicle before 4hr labor and i agreed for an oil change eventhough ive never received any notifications how my vehicle was going ..after i said i rely on my vehicle for my business ive told them i dont like looking bad with my clients as this dealer did to me i felt like " heres your invoice and pay" ..i said in response i know you dealership dont make money on oil changes but at least honor your service..i made an appt and was the second in line and still took 4hrs+ and it took for me to request my vehicle in person instead of them calling me that its ready..one last thing the tech that brought my vehicle didnt even have covid protocols and sneezed inside my vehicle then grabbed my steering wheel no respect for client vehicle i personnally didnt appreciate that..i just hope this experience doesnt happen to noone else..no communication between client and advisor More

I think they finally found the problem with the car although 192 miles was added to my car. Will drive to make sure I don’t have the same issue I had the last four times. although 192 miles was added to my car. Will drive to make sure I don’t have the same issue I had the last four times. More