Mark Christopher Auto Center - Service Center

Found broken parts and scratches in my car. Reach out to service department with pictures Reach out to service department with pictures More

I had issues at every step of the process of buying my new truck, with every department, and I even tried to contact LLoyd and was told he was to busy for his customers and never called me back. issues I new truck, with every department, and I even tried to contact LLoyd and was told he was to busy for his customers and never called me back. issues I had were following: 1. Salesman was helping multiple people and not focused just on my sales, causing me to wait on him many times. 2. Finance: submitted paperwork with numbers higher than signed, flagging a fraud audit for USAA and delayed funding. 3. I was Delivered a new truck that was damaged during prep. for delivery, missing floor mats. 4. I had to keep calling to get parts ordered, service scheduled. They did not care. 5. Appointment for service: Alexis never showed up for appointment. Her coworker had to assist. I had to wait 1 hr for rental service to pick me up. I was 1 hour late to work because of this. 6. I called Lloyd, I was told he was to busy and would call me back. To date, no call back. More

Great service, and efficient. Nice and quiet waiting area. Friendly service. Was able to answer any concerns I had Nice and quiet waiting area. Friendly service. Was able to answer any concerns I had More

Very disappointed on Mark Christopher Auto Center. Purchased a Used 2018 AWD Traverse signed all documents AND RECEIVED BILL OF SALE . I personally seen that the 2018 Traverse had an oil leak and they Purchased a Used 2018 AWD Traverse signed all documents AND RECEIVED BILL OF SALE . I personally seen that the 2018 Traverse had an oil leak and they were going to fix it and be ready in next day BUT NEEDE INSURANCE BEFORE I CAN DRIVE IT OFF. So I go 3 days later and they tell me bad news and lender wants about $6000 down payment before I take the vehicle. Been trying to get hold of MR LLOYD BEARDSLEY WHO WAS TOLD BY GREGG THAT MR LLOD WAS BUSY OR HE IS NEVER THERE. Then on Thursday I find out they still running my credit while I’m at home and NOT AT DEALER I BELIEVE THAT IS AGAINST THE LAW . Mr GREGG ALSO STAED TO ME THAT WHAT I HAVE TOLD HIM AND STATED HERE ARE MY SUPPOSELY CONSPIRACY THEORYS NEED HELP More

This dealership is very clean and the staff that work there is very friendly. they had me in out in the time they told me. there is very friendly. they had me in out in the time they told me. More

Leslie Fuentes is a excellent service advisor. I will recommend her everytime.long time customer I will recommend her everytime.long time customer More

Good customer service they worked on my truck within an hour. I had a call to pick it up. Nice people. hour. I had a call to pick it up. Nice people. More

They always forget to do something that is required to do. First time rotated the tires and didn't recalibrate the sensors in them. So know my front tire is low but it's the back that hadt the nail it wit do. First time rotated the tires and didn't recalibrate the sensors in them. So know my front tire is low but it's the back that hadt the nail it with the low pressure. Second time they changed oil and didn't reset oil life. And third thing schedule an appointment on the app list what we are brining it in for. So when we get there they tell us that they don't have time to do that work. So I need to come a different day. They should have given us a heads up for that knowing we are coming in for work. More

Very courteous and fast. Dario knew right away the problem and had it handled in no time. Dario knew right away the problem and had it handled in no time. More

Good service , need a little better communication for keeping my car more than a day it was not noted in the begining I had to call. keeping my car more than a day it was not noted in the begining I had to call. More