Mark Christopher Auto Center - Service Center

Very difficult to talk to the service department. Transfer to many people number of times before I will get to the right person. When I arrived people weren’t very friendly either. It didn’t used to Transfer to many people number of times before I will get to the right person. When I arrived people weren’t very friendly either. It didn’t used to be like this. it is obvious there is new management in place and people are very unhappy working there. I will be moving to another Chevy for my next service. More

Walk in an you just stand there. Then the cashier acts like they are bothered. They hand you paperwork and you have to figure out what the paperwork is covering. There’s a complimentary vehicle check but like they are bothered. They hand you paperwork and you have to figure out what the paperwork is covering. There’s a complimentary vehicle check but nobody goes over it with you. It’s just a bunch of stuff on a part. Asked the cashier who I can go over it with. She say the technician. Ok.. o just go find somebody? Then I asked where I can find them. She points all bothered like I’m just off the street and suppose to know what to do or where to go. How bout when you walk in a business somebody greets you, maybe “somebody will be right with you”.. nope just stand there and figure it out. Went in for an oil change and wanted them to check my front camera which shows it needs service and inspect the spark plugs. Took them 7hrs and all they did was change the oil and rotate the tires. They didn’t even do anything else or check the camera. when I dropped it off I reminded them to look at the front camera and they said “oh I’m not sure since there are a lot of fuses. Huh? Where am I suppose to take it then? definitely finding another Chevy service department More

They work seriously and responsibly, and we can communicate effectively with each other. Their service is good, my car is fixed and I like it here. communicate effectively with each other. Their service is good, my car is fixed and I like it here. More

Provided false diagnosis that cost $2100. On second visit discovered the actual issue was a $300 minor fix. My issue is still not completely resolved and will now have to seek an outside opinion. discovered the actual issue was a $300 minor fix. My issue is still not completely resolved and will now have to seek an outside opinion. More

So I took my Acadia Denaly for an oil change and a detail. The detail was really bad it looked like they just washed it and waxed it. The interior still had stains and crumbs all over. I've gotten bet detail. The detail was really bad it looked like they just washed it and waxed it. The interior still had stains and crumbs all over. I've gotten better carwashes than this. I paid about $200 for the detail not worth it. Then it was time to pick it up I was informed that they found a coolant leak if I would of known this I would of skipped the detail and took care of the leak first. More

I like this service department because they tell you up front what needs to be done to get your car back on the road. They also tell you what's going to cost. There are no hidden charges. If they discover front what needs to be done to get your car back on the road. They also tell you what's going to cost. There are no hidden charges. If they discover any other problems, they call you and let you. After the job is complete they call you. More

Great service and caring individuals.higjly recommend Brian Noble and the parts and service team at Mark Christopher. Auti Group. 5 star recomendation very helpful and courteous.. Brian Noble and the parts and service team at Mark Christopher. Auti Group. 5 star recomendation very helpful and courteous.. More

Service for my Cadillac used to be outstanding before all cars were consolidated at the Chevy service center. Now I have to wait twice as long and some services not performed. Go back to the old way and I wo cars were consolidated at the Chevy service center. Now I have to wait twice as long and some services not performed. Go back to the old way and I would give it 5 stars! More

Wife asked several times how long service would take with no definitive answer. 5 hours later shes handed a receipt and given no explanation of the repairs done to vehicle. Unacceptable no definitive answer. 5 hours later shes handed a receipt and given no explanation of the repairs done to vehicle. Unacceptable More

My truck was done on time and all services were performed. The Service Advisor Ray Peters was fantastic! He welcome me and went over the services that are recommended and needed. performed. The Service Advisor Ray Peters was fantastic! He welcome me and went over the services that are recommended and needed. More