Mark Christopher Auto Center - Service Center

Quick service and was able to get my car fixed very fast without any issues. without any issues. More

We were originally unhappy with the service department from our last encounter in July and August when we had an oul leak that wasn’t resolved the first time. But dealing with the rep Eric Silva directly from our last encounter in July and August when we had an oul leak that wasn’t resolved the first time. But dealing with the rep Eric Silva directly made up for it. He texts back in a timely manner and took care of us when we had to take our 2019 GMC Terrain in. It wouldn’t start and we called our Insurance Roadside Assistance for a jump start and they were unable to jump start it. Eric sent us a link to GMC’s roadside assistance who took the car to the shop and diagnosed the problem and replaced the battery. This time around it was smooth and positive experience we were happy with the service. I change my rating from last time’s lowest rating 1 to the highest 5 stars. You need more team members like Eric Silva! More

My wait was 4/12 hrs when promised 2 hours..No communication unless I asked communication unless I asked More

The service advisor is awesome . Trying to make an appointment or talk to someone is extremely frustrating appointment or talk to someone is extremely frustrating More

Bad .Take for ever in serviceTake too long too even Bad .Take for ever in service Take too long too even diagnose Wont go back Bad .Take for ever in service Take too long too even diagnose Wont go back More

You ask me about So my last visit with the dealership I the ship I told you I waited at the dealership for 6 hours that's a little too long for me I will not be shopping at that dealership again the ship I told you I waited at the dealership for 6 hours that's a little too long for me I will not be shopping at that dealership again More

I was treated with quick friendly service. The wait time was not that long for my oil and tire rotation. was not that long for my oil and tire rotation. More

The service center never answered the phones for two days. So I made an appointment online. The options for times were not working. So I went for the first available selection. Once I got there, I waite days. So I made an appointment online. The options for times were not working. So I went for the first available selection. Once I got there, I waited a long time time for them to check me in at least 45 minutes. Then it took them another couple of hours to do an oil change and tire rotation. I was there all morning and finally got out of there around 12:30 pm. The service adviser was nice but overall the service was slow. I would not go back again. More

Their service department is outstanding. Representatives are friendly and competent. I especially appreciate Matt Torrez and the work of his department. are friendly and competent. I especially appreciate Matt Torrez and the work of his department. More

Great experience! Had my vehicle in and out much quicker then anticipated! Dario was professional and contacted me to provide updates. then anticipated! Dario was professional and contacted me to provide updates. More