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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,010 Reviews

6,010 Reviews of Mark Christopher Auto Center - Service Center

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May 05, 2024

Like taking my car there it is easy and convenient l like the service I receive More

by BSALAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 04, 2024

Booked my oil change and tire rotation through the Chevrolet FB app with the $30 discount but ended up paying full price in the end. More

by RAARMENTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Escobar but it wasn't her fault
May 06, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 03, 2024

Mark Chris has always been the best. They are reliable and honest and very quick More

by JJWINANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo Garcia
May 06, 2024 -

Mark Christopher Auto Center responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 03, 2024

Everything was fast, easy and honest. We drove all the way from Huntington Beach to see this vehicle, and when we arrived it was pulled up and ready to drive. We loved it, were provided w More

by hbapodacas
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to travel to see our team. I appreciate the kind and sincere comments. We will be there for you for many years to come. Enjoy your new vehicle. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 03, 2024

We broke down and had our 2001 Le Sabre towed to Mark Christopher. It was delivered to Nobu in the Service department. He had already ordered the enecessary part, and after the part arrived it was ready More

by scholarjma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cadillac Service Cashiers office
May 06, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! Nobu is a great asset and I am glad to hear he provided an excellent experience for you. I look forward to servicing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2024

Excellent service always, and professional crew and easy to work with. They get the job done all the time. More

by Happy Customer!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
May 05, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2024

I'm not very happy with my recent service experience at Mark Christopher Cadillac... I brought my 2019 Escalade in earlier this week to address a "frozen" main dashboard touch screen and a "service park as More

by BOBBIACSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu Domon
May 03, 2024 -

Mark Christopher Auto Center responded

Thank you for alerting me to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2024

From the first moment the attention was very personalized, they made me feel very good and they helped me throughout the entire process from the first moment I arrived at the dealer. More

by Leogarcia8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Cuevas
May 05, 2024 -

Mark Christopher Auto Center responded

Leo, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2024

This dealership was very easy to work with. Leslie communicated with me throughout the whole process. Thank you More

by STEVE.HUTCHINS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie in service 5 stars
April 28, 2024

Found broken parts and scratches in my car. Reach out to service department with pictures More

by AMREAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
Apr 30, 2024 -

Mark Christopher Auto Center responded

I would like to speak with you directly to better understand the circumstances you’ve described and attempt to reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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