Mark Christopher Auto Center - Service Center

After getting my A/C repaired, the compressor locked up. I paid 1000.00 for a compressor and the new part didn't last a week. The work was fine but the part was crap. I assumed that it would last longer bei I paid 1000.00 for a compressor and the new part didn't last a week. The work was fine but the part was crap. I assumed that it would last longer being an OEM from the dealership. I'm getting it repaired again today. Hopefully, the problem will be fixed. 100 degree weather and no A/C. What a drag. The customer service is great. Nobu kept informed every step of the way and was really apologetic over the outcome. Get service writer. More

Just had a few disappointments during my visit but I’m willing to try again. Came in WITH AN APPOINTMENT for oil change and tire rotation. Appointment was worthless, and you must queue up together wit willing to try again. Came in WITH AN APPOINTMENT for oil change and tire rotation. Appointment was worthless, and you must queue up together with the walk-ins. CARS THAT CAME IN AFTER ME IN ARE GETTING CHECKED-IN BEFORE ME. 4 cars to be exact. They’re literally passing by my car ignoring me, then checking-in the cars behind. If I didn’t call the attention of one of the service crews and told them what was going on, the service advisors would’ve checked-in more cars that’s supposedly should have been checked-in after me. Service advisor told me I have 2 recalls and it’s going to take 3 hours together with the oil change and tire rotation. Told him not to do the recall today, as I have somewhere I need to be after the service. Still took 3 hours for oil change and tire rotation to be done without the recalls. I can understand this is one of the effects of the pandemic, that they are shorthanded at this time. But at least get the check-in queueing right. More

New to the area and needed the recall work done, they also repaired the seal around my windshield, which was great that I didn’t have to wait for parts, planning to use MCAC as my new go to dealer also repaired the seal around my windshield, which was great that I didn’t have to wait for parts, planning to use MCAC as my new go to dealer More

I always depend on your service center. My 2007 Yukon XL has 290,000 miles thanks to the service department. This is the best car I have ever owned. One day soon I will buy a new one. I know the service sta has 290,000 miles thanks to the service department. This is the best car I have ever owned. One day soon I will buy a new one. I know the service staff is limited due to the pandemic. I appreciate each of the guys who have the integrity to work! Thank you all. Jim Fisgus, MD More

Good customer service. I appreciate that they let me know that I couldn’t get a chip key but they did what they could. Thanks that I couldn’t get a chip key but they did what they could. Thanks More

I took my car in for an oil change by appointment and I was picking it up only an hour later. Not bad at all was picking it up only an hour later. Not bad at all More

Called service twice last week, no return call. Been waiting 2 weeks for repair part. Asked for return call from service that was never received. waiting 2 weeks for repair part. Asked for return call from service that was never received. More

Mr. Click was very attentive, caring, professional and knowledgeable. I plan too and look forward to purchasing another new vehicle sometime next year I’m just not sure, if it will be another ATS or SUV. knowledgeable. I plan too and look forward to purchasing another new vehicle sometime next year I’m just not sure, if it will be another ATS or SUV. More

Greeting was friendly and prompt, service was completed timely, but I didn’t receive a call to let me know my truck was done and I was in the waiting lobby. I waited 2 hours longer than needed (truck was timely, but I didn’t receive a call to let me know my truck was done and I was in the waiting lobby. I waited 2 hours longer than needed (truck was done at 9:15 and I waited till 11:15). I believe it was a simply miscommunication, but overall I am very happy with my experience. More

Great professional service in a timely manner and with professional courtesy. Which is why I buy General Motors vehicles all of my life Thank you professional courtesy. Which is why I buy General Motors vehicles all of my life Thank you More