Mark Christopher Auto Center - Service Center
Ontario, CA
6,155 Reviews of Mark Christopher Auto Center - Service Center
Their service department is outstanding. Representatives are friendly and competent. I especially appreciate Matt Torrez and the work of his department. are friendly and competent. I especially appreciate Matt Torrez and the work of his department. More
The service center never answered the phones for two days. So I made an appointment online. The options for times were not working. So I went for the first available selection. Once I got there, I waite days. So I made an appointment online. The options for times were not working. So I went for the first available selection. Once I got there, I waited a long time time for them to check me in at least 45 minutes. Then it took them another couple of hours to do an oil change and tire rotation. I was there all morning and finally got out of there around 12:30 pm. The service adviser was nice but overall the service was slow. I would not go back again. More
Wait time is extremely long. Customer service people tell you misinformation regarding your vehicle. They tried to charge me money even though I was covered through my extended warranty. They held onto my ve you misinformation regarding your vehicle. They tried to charge me money even though I was covered through my extended warranty. They held onto my vehicle for four days and didn’t have the parts to do the repairs. I had to get upset with Avo.. More
It’s a GM service center, does anyone actually like going lol. Appreciate the work, thanks for fixing my car, but irritating it broke down in the first place. lol. Appreciate the work, thanks for fixing my car, but irritating it broke down in the first place. More
Friendly service, clean grounds and waiting area. Good selection of snacks and drinks. Wait time for oil change of 2 hours seemed a bit long, need to hire more service techs when possible selection of snacks and drinks. Wait time for oil change of 2 hours seemed a bit long, need to hire more service techs when possible More