Mark Christopher Auto Center - Service Center
Ontario, CA
6,180 Reviews of Mark Christopher Auto Center - Service Center
Service team seems overwhelmed,did not provide updates Service team seems overwhelmed, did not provide updates or deliver on promise of completing repairs within estimated date, and gave misleading info a Service team seems overwhelmed, did not provide updates or deliver on promise of completing repairs within estimated date, and gave misleading info about extended warranty. More
I had no appointment however check in was quick and courteous. Oil change and tire rotation was quickly completed and I was on my way! courteous. Oil change and tire rotation was quickly completed and I was on my way! More
Dario was very professional and friendly. Also, one of the young technicians ( sorry, forgot his name) took care of one tires and reseted the " low psi indicator ". the young technicians ( sorry, forgot his name) took care of one tires and reseted the " low psi indicator ". More
Very long wait from appointment time after 2 1/2 hours I called the dealer to find out what happened while I was waiting there he said he emailed me that my car was ready I don’t know where he emailed called the dealer to find out what happened while I was waiting there he said he emailed me that my car was ready I don’t know where he emailed More
Disappointed with the service dept. answered phone call in front of me, neglecting my time. Not the best visit. Checking in on 9/22 service was great. Checking out 9/24 customer service was lacking to say in front of me, neglecting my time. Not the best visit. Checking in on 9/22 service was great. Checking out 9/24 customer service was lacking to say the least More
They have repeatedly not taken care of my service issues and are now not responding to my requests to correct their mistakes. and are now not responding to my requests to correct their mistakes. More
Customer service representative where awesome they answering my questions got back asap as soon as my truck was done. answering my questions got back asap as soon as my truck was done. More
Service was great and time he only complaint I really hate it and I usually wash the car they didn’t wash it this time but otherwise everything was off hate it and I usually wash the car they didn’t wash it this time but otherwise everything was off More