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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,205 Reviews

6,205 Reviews of Mark Christopher Auto Center - Service Center

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October 16, 2021

Juan was very helpful and car was fixed fast . I always feel welcome when I have to go in More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Oct 18, 2021 -

Mark Christopher Auto Center responded

Hi Gina and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Juan is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

Mark Chris. Had my car for week I have been taking back to get it fixed for two after and it still is not fixed. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu
Oct 18, 2021 -

Mark Christopher Auto Center responded

Don, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

I have confident on this dealership after many years of servicing my cars. I recommend it. More

by Playa.mendoza
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Oct 18, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

Very pleased after taking my truck here. The service was quick, very communicative, and got my truck back issue fixed in 2 days. More

by JKEEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik- Service
Oct 18, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

Work was completed sooner then expected. Very friendly, very helpful, but Still waited 1 hr 45 mins for an oil change even tho I had made an appt. Never the less, I will still return for service. Highly re More

by Caliking156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Oct 18, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

Timely and professional services. Al personnel friendly and knowledgeable restrooms clean an sanitized. Services right the first time More

by SUNDANZ07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Oct 18, 2021 -

Mark Christopher Auto Center responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mark Christopher Auto Center's Service Department. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

I love the dealership The only thing is I brought my car I love the dealership The only thing is I brought my car in on a Wednesday did not get it till late Thursday More

by iamworthy12x12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JULIE Escobar
Oct 18, 2021 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

First of all, I would like to thank everyone for taking the time and listen to the customer problem they're having with their vehicle. The service that you provide is to help your vehicle to be 100 % bet More

by vale.duran.oner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Oct 18, 2021 -

Mark Christopher Auto Center responded

Thank you for the five-star rating, Vale! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

First, even when I purchased the vehicle, I had to continually ask to get the dog hair removed from the back. I’ve waited three months for a part and was not provided a rental despite the risk of driv More

by BRIONAPERRYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano, Frank Villalobos, Kyle Carey, Tony Catalano, Gil Gonzalez, Matt Torres, DAS Admin
Oct 18, 2021 -

Mark Christopher Auto Center responded

Briona, thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

Quick service. Brought 21 Denali in for first service and was out of there in less than 2 hours. More

by Jbelt005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Oct 18, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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