Mark Christopher Auto Center - Service Center
Ontario, CA
6,242 Reviews of Mark Christopher Auto Center - Service Center
The appointment was easy to make on the website. I was able to get in quickly. The location of the service center was easily accessible. Staff was readily available to assist me I was able to get in quickly. The location of the service center was easily accessible. Staff was readily available to assist me More
If I could give it zero stars I would unprofessional service department it the last time I ever buy a vehicle from this dealer just the fact to think to deal with the service department again it’s what service department it the last time I ever buy a vehicle from this dealer just the fact to think to deal with the service department again it’s what makes me not want to comeback to this place. More
I just wanna say thank you so much to Chelsea for always being there for me and helping me with my car services I really appreciate her help and kindness. being there for me and helping me with my car services I really appreciate her help and kindness. More
My truck was in the service dept for 6 days. No one called with updates. When I called for updates, it went to voicemail. I left messages to be called with updates, but no one ever called me bac No one called with updates. When I called for updates, it went to voicemail. I left messages to be called with updates, but no one ever called me back.Terrible communication. More
Service department was great. Jackie was very helpful always maintaining me well informed of my repairs and vehicle status. Jackie was very helpful always maintaining me well informed of my repairs and vehicle status. More
Julie always takes good care of me and my vehicles when I come in. This last visit was for an oil change and checking the transmission. The techs were very fast in diagnosing the vehicle and getting back to come in. This last visit was for an oil change and checking the transmission. The techs were very fast in diagnosing the vehicle and getting back to me with the options that I needed for my car. I am pleased with the service and friendly manor in which I have been given this and previous visits to the dealership. More
We have been struggling to get a specific product for our vehicle, and it has now been over three months. Each time we follow up and escalate the situation, there has been no resolution. There has been no fo vehicle, and it has now been over three months. Each time we follow up and escalate the situation, there has been no resolution. There has been no follow-up from service or management. Extremely disappointed in GM and this dealership altogether. More
The service department worked their magic. They took the car in and had it back to me the the next day. Jeff Rizzi and Chelsea Jose explained what needed to be done, let me know they would get They took the car in and had it back to me the the next day. Jeff Rizzi and Chelsea Jose explained what needed to be done, let me know they would get back to me as soon as they found the problem, they called the next morning letting me know what the issue was and that the car was ready to be picked up.....Thank you! More
Great customer service in service. Told med what needed to be done with my vehicle and had it done runs great. Told med what needed to be done with my vehicle and had it done runs great. More
Very satisfied very friendly and nice it took less time to do evry thing they needed to do to do evry thing they needed to do More