Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,204 Reviews
Call Service Center (909) 906-6156

6,204 Reviews of Mark Christopher Auto Center - Service Center

Sort by
October 29, 2021

Not happy with service writer he was rude and they had the wrong car on file More

by Kg6fen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario Gomez
Report | Print
Nov 16, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 29, 2021

My service advisor Jackie was helpful, attentive, and did a good job communicating with me throughout the service process. More

by amyrojas0703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Nov 02, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 29, 2021

Great customer service. Took my car in to have the battery checked out because I was having trouble starting my car. they tested the battery and had a new one installed and I was on my way. More

by SILVABRANDON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Silva
Report | Print
Nov 02, 2021 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 29, 2021

I had an appointment scheduled for an oil change. I was disappointed that I waited 4hrs for service More

by Anguiano97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service name not listed
Report | Print
Nov 02, 2021 -

Mark Christopher Auto Center responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 29, 2021

Fast, Clean, polite, nice waiting room.and charges are within reason. With a guarntee... Best place to buy and receive good service for your car. More

by C1nokomis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monobo in service debt., Gerald Waters
Report | Print
Nov 02, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 29, 2021

Ray was very attentive and professional, kept me updated, and provided excellent customer service. Thank you! More

by waterscottcoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Nov 02, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 29, 2021

I wish I could give more than 5 stars. Julie's customer service was excellent. More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar (5 Stars)
Report | Print
Nov 02, 2021 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 29, 2021

The Mark Christopher Auto Center Service team always provides exceptional service from beginning to end. More

by GMC Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Klosky, Matt Torres
Report | Print
Nov 02, 2021 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 28, 2021

What is the point of having an appointment for an oil change when it takes three hours for the job to be completed. More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario
Report | Print
Nov 09, 2021 -

Mark Christopher Auto Center responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 28, 2021

My Overall experience Was good, waiting time was short, they went over what was done More

by EVIEHGARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Nov 01, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review!We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

1
...
288
289
290
...
621