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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,203 Reviews

6,203 Reviews of Mark Christopher Auto Center - Service Center

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November 03, 2021

Thanks to Jackie for all the updates on all the work done. She Was so helpful. More

by PRECIOUSORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Nov 05, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this review. We are pleased to hear that Jackie was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 03, 2021

U r so clean environment very great hospitality very good rates and diagnostics evaluations keep up the gold rates especially now with the economy we live IV because of these x we r facing with GBU More

by Josergonzales27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Nov 05, 2021 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 03, 2021

they're simply the Best.. Please see the lastNotice I they're simply the Best.. Please see the last Notice I sent regarding service personnel Who wrote up service order on replacing my peassenger window More

by C1nokomis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mon ne bo
Nov 05, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 03, 2021

The service manager kept in touch and updated me the progress of the car and the work that was being done that was very much appreciate it More

by rcontractorsinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Nov 05, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2021

I absolutely love Ray Peters and the two service managers Jeff and Matt those three are awesome but yes I highly recommend if u have a different rep than ray than u missing out More

by Marie Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Peters, Matt Torres
Nov 04, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 02, 2021

Ray was very friendly and kept us up to date on what was wrong. I didn’t need to call them. More

by Rena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Nov 03, 2021 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2021

The people is knowledgeable and the customer service very customer oriented people, as well as the sales reps More

by liborio avila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Nov 04, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2021

Dealership is good. Impressed by how often the restrooms were cleaned while I was waiting. Very disappointed that I was not informed when my car was ready. I had to track down someone in the service depa More

by Casper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Nov 04, 2021 -

Mark Christopher Auto Center responded

Thank you for your honest feedback about your recent experience with us, Casper. We understand your concerns and we hope to do better next time. Please give us a call if you would like to further discuss your visit so we can continue moving forward in a positive direction. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2021

I hate the fact that I had to bring my vehicle in for a second time, cause after spending $4k for the 1rst time for a new radiator, the new one installed had a leak that no one knew was there....imagine if More

by mluna72.72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Nov 03, 2021 -

Mark Christopher Auto Center responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 31, 2021

Good service. Would appreciate a carwash. Thank you. Vehicle was, and everything was really goodwills More

by HPEREZ0864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Nov 02, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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