Mark Christopher Auto Center - Service Center
Ontario, CA
6,249 Reviews of Mark Christopher Auto Center - Service Center
Service provided in a timely manner based on my schedule service attendant worked with me service attendant worked with me More
Alway accommodates the customer,clean waiting rooms and friendly staff. Julie Escobar and the service department are always willing to assist you. friendly staff. Julie Escobar and the service department are always willing to assist you. More
Customer service was great. Waiting lounge was great with vending machine that had sandwiches and free coffee/hot chocolate. Only complain is that an appointment was useless since you still have to wait over vending machine that had sandwiches and free coffee/hot chocolate. Only complain is that an appointment was useless since you still have to wait over 2 1/2 to 3 hours for your vehicle. More
We made an appointment for service and was not disappointed. Thank you for the oil change and other work that was needed. I would give it a 5 but we really needed a courtesy car sine it took a fe disappointed. Thank you for the oil change and other work that was needed. I would give it a 5 but we really needed a courtesy car sine it took a few days. More
Thanks you to Juan f my visit was great and fast he answered all questions answered all questions More
I had an appointment and they didn’t even provide me with a service advisor until 35mins after my appointment time, and Two other cars were served before me because I got out my car. Should be more organized a service advisor until 35mins after my appointment time, and Two other cars were served before me because I got out my car. Should be more organized meaning appointment times honored and go by license plates or vehicle make model attached to time slots so people don’t get skipped in line just in case they step away for a second for bathroom break due to long wait times. Also due to the wait I had it setup for Uber to pick me up as soon as I dropped off vehicle and had to send a Uber away due to the wait time and advisors were not ready. I will stick to my home dealership Rotolo Chevy they honor appointments and organized even on busy days. They even go over paperwork and problem findings once they provide you keys back after payment … More
Very friendly and professional staff who took care of my service needs. Offered help and even advice me of other recall work needed service needs. Offered help and even advice me of other recall work needed More
Car was done earlier than promised. Car was detailed to perfection. It looked brand new again. Respectful and kind service people. They treat you like family. perfection. It looked brand new again. Respectful and kind service people. They treat you like family. More