Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,199 Reviews
Call Service Center (909) 906-6156

6,199 Reviews of Mark Christopher Auto Center - Service Center

Sort by
November 07, 2021

Fast service done right no hassle very reliable, I would recommend get in your car or truck serviced here. More

by CHUCK81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Nov 09, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 06, 2021

Most of the service reps behave as if there being bothered by our explanations of what is wrong with our vehicle. My vehicle was returned without resolving some of the problems for which the vehicle More

by Jim Baiseri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacqueline Klosky
Report | Print
Nov 06, 2021 -

Jim Baiseri responded

I already responded.

Nov 17, 2021 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 06, 2021

Went to Mark Christopher in Ontario for an oil change and tire rotation. Tires were not rotated. More

by Vazi38371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 06, 2021

Great service as always! Jesse Roberts is awesome at his job! Thank you for all your help! More

by NADAMS513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Roberts, Mike Cagey, Matt Torres
Report | Print
Nov 09, 2021 -

Mark Christopher Auto Center responded

We appreciate your input, NADAMS513. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 06, 2021

Service went well, stayed within the quoted time, I paid, and then waited 35 minutes before my car was brought out to me, really uncalled for. More

by adelvik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Nov 09, 2021 -

Mark Christopher Auto Center responded

Thanks for your review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 06, 2021

Friendly staff. As well as good customer service.Waiting Friendly staff. As well as good customer service. Waiting time not so good. Was advised time for service work to be completed 1-1.5 hrs. On work orde More

by Mamacita0823
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caesar-SA, Matt Torres
Report | Print
Nov 09, 2021 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 05, 2021

Excellent experience at the service department. Very helpful and very knowledgeable people. Always willing to help. More

by E.BRAC
Recommend Dealer
Yes
Employees Worked With
Juan fletes
Report | Print
Nov 09, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 05, 2021

Great customer service from Juan Fletes. He explained very well what needed to be fixed to the truck. More

by Nereyda Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Report | Print
Nov 09, 2021 -

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 05, 2021

They took care of what needed to be done. They were very polite and professional. More

by DBodnar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2021 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 05, 2021

Very fast , and very nice employees.. has refreshments Very fast , and very nice employees.. has refreshments coffee and water and they sks I have ice .. More

by Bren2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Nov 09, 2021 -

Mark Christopher Auto Center responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

1
...
284
285
286
...
620