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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,242 Reviews
Call Service Center (909) 906-6156

6,242 Reviews of Mark Christopher Auto Center - Service Center

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November 30, 2024

Convenient location and close to home, salesman (Taylor) was friendly and very persuasive person. We were given many options and ideas in selecting our new vehicle. More

by andya1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind review! We're thrilled to hear that you found our location convenient and that Taylor made your experience pleasant and informative. At Mark Christopher Auto Center, we strive to provide a variety of options to help our customers find the perfect vehicle. We appreciate your business and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 30, 2024

Went out of their way to accommodate me during my recent service appointment and recall. More

by nealrodriguez
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Jose
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Dec 03, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that our team at Mark Christopher Auto Center went above and beyond to accommodate you during your service appointment and recall. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 28, 2024

Leslie was very helpful and a pleasure to work with and took care of all my issues. More

by DONALDPAUL0444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that Leslie was helpful and took care of all your issues. Your satisfaction is our priority at Mark Christopher Auto Center. We appreciate your feedback and look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 27, 2024

I was extremely pleased with my experience at this dealership, all thanks to my sales guy Junior More

by rosaliatalamantes03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Dec 01, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience at Mark Christopher Auto Center and that Junior made a positive impact during your visit. We appreciate your feedback and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 26, 2024

Avo in the Service Department was awesome handling my vehicle. We have a follow up appointment for the sunroof repair hopefully next week. It is rather unfortunate that it is difficult to get hold of som More

by Mr. Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo
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Nov 27, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback, Mike. I'm glad to hear that Avo was awesome in handling your vehicle and that you have a follow-up appointment scheduled for your sunroof repair. I also appreciate your suggestion regarding improving communication in our Service Department, as it is essential for us to provide excellent service to all of our customers. Please feel free to reach out to me directly if you have any further concerns or need assistance. We look forward to seeing you for your next appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 26, 2024

Mike Sheridan,Sales Rep was very helpful and showed excellent Customer Svc all the way to the end. Ray Khoury, Sales Mgr was a acpleasure to work with as well. More

by way2flo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
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Nov 27, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your kind words about Mike and Ray's excellent customer service at Mark Christopher Auto Center. It's great to hear that they made your experience enjoyable. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 25, 2024

Lack of communication regarding the service of my SUV. I had to call each day regarding status and was told they would call me back. Very frustrating and no loaner provided. More

by C_BONNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darío
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Nov 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand how important timely communication is, especially regarding the service of your SUV. It's unfortunate to hear about your experience, and I appreciate you bringing this to my attention. I encourage you to reach out directly to me at Mark Christopher Auto Center so I can address your concerns and improve our service in the future. Thank you for choosing us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 24, 2024

The best service ever Mr fletes is always there to help and keeps me informed More

by javydady07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at Mark Christopher Auto Center. It’s great to know that Mr. Fletes provided you with the support and information you needed. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 24, 2024

Amazing service, people are there to help with whatever you need, car comes back looking better than it did going in. Love Mark Christopher. More

by KELZBENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo
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Nov 25, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We truly appreciate your kind words about the amazing service at Mark Christopher Auto Center. It's fantastic to hear that your car comes back looking better than ever! We look forward to serving you again in the future. Your satisfaction is our priority! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2024

Very good and on time as expected. Very pleased to bring our car here. Great customer service. More

by JFISLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience at Mark Christopher Auto Center. We take pride in providing excellent customer service, and we're glad that our team met your expectations. We look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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