Mark Christopher Auto Center - Service Center

I had a coupon and the service advisor didn’t let me use it. When asking the other service advisors about it they knew which writer it was and they all called him a lazy A**. Julie is the writer I normally it. When asking the other service advisors about it they knew which writer it was and they all called him a lazy A**. Julie is the writer I normally always get help from and she always is kind and professional. I also went as far to speak with Matt the service manager and was unable to actually get a chance to speak with him about the issue. He did reach out once but I was in a meeting and couldn’t talk at the time he called. After that I couldn’t reach him. I purchased my truck from this facility and I will probably go somewhere else moving forward. The coupon was to take simply $20 off a service and it wouldn’t be honored. The coupon literally said “just show the service advisor” and he would give to me. The writers name started with a D I believe. Very bad customer service from this guy. More

This time here was a good experience. Came out right away to me and take my car and my question. to me and take my car and my question. More

I bought most of my Automobiles at MC. I love the service at MC and I also like the service managers . I will keep on taking my Automobiles to MC for service , for as long as l live . Joe at MC and I also like the service managers . I will keep on taking my Automobiles to MC for service , for as long as l live . Joe More

Showed up for an oil change and the service was great and the employees were very friendly. the employees were very friendly. More

Normally things have gone well at MC Chevrolet, I had a simple fix, was not made aware of the issue, and was told the repair would be completed in one day. If I hadn’t called and inquired about the issue, simple fix, was not made aware of the issue, and was told the repair would be completed in one day. If I hadn’t called and inquired about the issue, my car would have been grounded for five days because of the holiday weekend. My truck was in the shop for two days, for minor routine labor, and was still not finished. Without a call to inform me. I was not happy because I was not kept informed of the progress of repairs to my truck. I expected half day of work. If I hadn’t called, my truck would have been confiscated for nearly a week. More

Excellent communication. Explained what needed to be done and completed service in a timely manner. Didn't try to talk me into unnecessary services. and completed service in a timely manner. Didn't try to talk me into unnecessary services. More

Kept me informed threw out the whole process and gave me back my car when they said they would, so overall very satisfied with everything. Thank you guys!!! back my car when they said they would, so overall very satisfied with everything. Thank you guys!!! More

Jackie was great when my vehicle was having an issue. I’m glad I came to this location for my Buick. glad I came to this location for my Buick. More

I was very pleased, Ceasar got me in and out very quick. He said I it be done in 1.5 hours and it was. I had an air bag replaced, there was no signs that the dash was ever touched. He said I it be done in 1.5 hours and it was. I had an air bag replaced, there was no signs that the dash was ever touched. More

Erik S. and the mechanic team did a terrific job , got the whole radio module replaced along with some hvac and had it back to me at the end of the day, Erik is a great service writer and had great custom the whole radio module replaced along with some hvac and had it back to me at the end of the day, Erik is a great service writer and had great customer service , definitely be back and ask for him in the future. More