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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,009 Reviews
Call Service Center (909) 906-6156

6,009 Reviews of Mark Christopher Auto Center - Service Center

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May 31, 2024

The service is went smooth and efficient, the staff is friendly, the waiting room is clean and neat, the restroom is clean as well. The price for the services is affordable. Overall everything’s good More

by MACHDANELLA101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your positive experience at Mark Christopher Auto Center, I appreciate your feedback! I'm glad to hear that you found our service efficient, staff friendly, facilities clean, and prices affordable. I look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2024

This was my family 2nd truck that we bought at your dealership it was a good experience thanks to Armando More

by kikepadilla10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your second truck purchase! I'm thrilled to hear that Armando provided you with a great experience. I appreciate your support and look forward to welcoming you back. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 31, 2024

Thank you for the Service in our new Cadillac, Your service department always kept us updated More

by rick.smith53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
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Jun 03, 2024 -

Mark Christopher Auto Center responded

Thank you for the positive feedback, Rick! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center with your new Cadillac. Our service department takes pride in keeping our customers informed and satisfied. I look forward to seeing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 30, 2024

Good customer services . Thomas has good patiente for get the car I will like .. Thank u More

by Juan ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Jun 01, 2024 -

Mark Christopher Auto Center responded

Thank you, Juan, for your positive review and kind words about Thomas at Mark Christopher Auto Center! I truly appreciate your feedback and I am delighted to hear about the great customer service you received. I look forward to assisting you again in the future. Thank you for choosing us! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 28, 2024

Javier he's great customer service and communication skills. He was also super friendly, everyone was great 👍 More

by JEANNETTE951.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
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May 30, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words and the 5-star review! I'm thrilled to hear about your positive experience at Mark Christopher Auto Center. We pride ourselves on providing excellent customer service and creating a friendly environment for all our customers. I appreciate your feedback and look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 28, 2024

Mark Christopher location is very close to my house. Also the customer service is very nice, friendly and knowledgeable. More

by dlchildress23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words about Mark Auto Center, I truly appreciate your support! I am delighted to hear that our customer service team provided you with a positive experience. I look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 28, 2024

The cover I had installed was damaged. Was told to wait 48 hours before using it, I did and at that time I found out it was broken too. Hopefully I don’t have any issues getting this resol More

by vinescorey91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Corey. I am disappointed to hear about the issue you encountered with the cover installation. Rest assured, we take your feedback seriously and would like to resolve this matter promptly. Please reach out to me directly so I can work together towards a positive resolution. I appreciate your understanding. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 28, 2024

Leslie provided the upmost professional service expected the service to my truck was on time I’m very pleased More

by gbishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words and 5-star review! I am thrilled to hear that you had a pleasant experience at Mark Christopher Auto Center. Your satisfaction is my priority, and I am grateful for your feedback. I look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 27, 2024

Dario is amazing to deal with always. Great customer service. Always calls me back and handles business. More

by RADALLAS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario
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May 29, 2024 -

Mark Christopher Auto Center responded

Thank you, Dario, for your kind words and for highlighting our great customer service. We appreciate your positive feedback and are glad to hear about your experience with us at Mark Christopher Auto Center. We look forward to assisting you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 27, 2024

Nobu is the best. Always very responsive to our needs and concerns. Would highly recommend him. More

by JVMUCHMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
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May 29, 2024 -

Mark Christopher Auto Center responded

Thank you for the kind words. We are thrilled to hear that you had such a positive experience with us at Mark Christopher Auto Center. We appreciate your recommendation and look forward to assisting you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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