Mark Christopher Auto Center - Service Center

Good service and good work am happy to go there . An good workers also to . So good workers also to . So good More

7am appointment. It took them 1 hour to check a “Check Engine” light I informed them on the phone it was probably a faulty thermostat, and “tire pressure” indicator. The car was returned to the lot parkin Engine” light I informed them on the phone it was probably a faulty thermostat, and “tire pressure” indicator. The car was returned to the lot parking space at 8:05 after 3 more hours the car sat and after 3 personal check-ins they informed me that it is the thermostat, it is on back order, and they will call me when it comes in!!!!! When I returned to my car the check engine light is still illuminated as well as the tire pressure indicator. Can you please let me know what they did????? More

I’ve come twice for service. Both times check in was an absolute disaster. It took well over half an hour to even be acknowledged then even longer to officially be checked in. I came in for a sensor issu absolute disaster. It took well over half an hour to even be acknowledged then even longer to officially be checked in. I came in for a sensor issue. The next time I restarted the car the sensor was having the same issue so my problem wasn’t fixed More

Scheduled appointments are not really appointments. Shuttles aren’t plentiful. You’ve closed the Cadillac repair division, putting all owners in the same category. MC needs to return to their original Shuttles aren’t plentiful. You’ve closed the Cadillac repair division, putting all owners in the same category. MC needs to return to their original upgraded service. More

The service advisor (Cesar) was really helpful and apologetic when he realized I was waiting for a long time. apologetic when he realized I was waiting for a long time. More

Always a pleasure having Ray to work with. He's very helpful and understanding and knows what my vehicle needs! Thank you! helpful and understanding and knows what my vehicle needs! Thank you! More

This is the first time in several years that I had a chance to use Mark Christopher service center. I can’t believe how professional and thorough service manager and crew were about getting my vehicle b chance to use Mark Christopher service center. I can’t believe how professional and thorough service manager and crew were about getting my vehicle back to theLevel of a new purchase. I think the only problem is if they do such a good job keeping up buy two year old Silverado I may just decide to keep it for the next 10 years. Please tell the entire team that he did a great job More

Been in for an oil change twice now and both time my Def was not check, you put new brake pads on for a recall but did not reset the time line for brake pads. I will be going to another dealer after this se was not check, you put new brake pads on for a recall but did not reset the time line for brake pads. I will be going to another dealer after this service. More

Service department employees have no people skills, no knowledge of there job, and no communication skills. I have always brought my vehicle here for service since I bought the vehicle at this location an knowledge of there job, and no communication skills. I have always brought my vehicle here for service since I bought the vehicle at this location and have always had issues with the service department employees on this matter. This last time I had to speak with the Manager Mike in this department about the issues. More

Staff just did not seem to care about the customer after they sold the vehicle. Difficult to get anybody to give me the time of day after I purchased. Before I purchased I was the most important person on t they sold the vehicle. Difficult to get anybody to give me the time of day after I purchased. Before I purchased I was the most important person on the lot. I do not need to be the most important or the least important just care to give me the service I need. More