Mark Christopher Auto Center - Service Center

Dealership has gone downhill big time! Won’t be returning! Made an appointment, had to wait, outrageous prices on minor services, attempted to charge for service that’s normally included as part of returning! Made an appointment, had to wait, outrageous prices on minor services, attempted to charge for service that’s normally included as part of another service, wouldn’t immediately honor a dealership emailed coupon, & had zero inventory to be able to test drive & purchase/lease a new vehicle! We’ll take our business elsewhere! ✌🏼MC! More

Great dealership great service, courteous service agents and prompt service, backs up a bit in service line though. and prompt service, backs up a bit in service line though. More

Great service and very quick service. Check in and check out was very smooth and easy. out was very smooth and easy. More

After my elderly mother was, I feel , taken advantage of by M.K. SMITH in chino, we're my Father and Mother had been going to for service for over 30 yes, I took her Tahoe that had been stolen but recovered by M.K. SMITH in chino, we're my Father and Mother had been going to for service for over 30 yes, I took her Tahoe that had been stolen but recovered, to MARK CHRISTOPHER CHEVY were Nobu became our service consoltent. Nobu was very professional, and was very patient with out Insurance company. Nobu went out of his way I feel to make sure everything was handled which relieved my mom's stress.. Nobu when she say the Tahoe in the driveway. She smiled a smile I haven't seen in a long time....thank you More

They suck. They are unprofessional and rude. Don’t bother making an appointment. It’s useless. making an appointment. It’s useless. More

Great service. Ray Peters is my service rep and always takes care of me . Very friendly too takes care of me . Very friendly too More

This was the last and final time that we will ever use this dealership as a service center for our vehicle. The service rep. was insensitive to the 1k dollar bill that was incurred to our car. The explana this dealership as a service center for our vehicle. The service rep. was insensitive to the 1k dollar bill that was incurred to our car. The explanation of the "powertrain" warranty was not explained in a manner that make a consumer want to receive service from this or any other service center through Chevrolet. Through our insurance company (which was never told to us was an option) we found out the quote was inflated. When our vehicle was finally finished and we were contacted that it was ready for pick up, it took this service department an additional 30mins to produce the car. After our insurance agent contacted the service department on 2 occasions to make sure the car was ready for pick up. The over inflation of labor charges vs the price of the actual part was also outrageous. This is one of the main reasons consumers seek other vendors to provide services outside of the dealership because price guaging is extreme. This is one of the main reasons we will not be returning to this service department even though it is only a few miles from our home. More

Great service & very professional! 😀 I would recommend! They were a pleasure to work with… a 5 star They were a pleasure to work with… a 5 star More

I went in for oil change & tire rotation, promised done in 2 hrs and was done on time. in 2 hrs and was done on time. More

I brought in my 2014 Chevy Cruze to get the turbo replaced under warranty and while I was there they broke the window regulator on the driver side and they didn’t want to take responsibility they wan replaced under warranty and while I was there they broke the window regulator on the driver side and they didn’t want to take responsibility they wanted me to pay for it. Really bad customer service with the service manager and also with the sales manager very rude. More