Mark Christopher Auto Center - Service Center

I had purchased a service contract at GMC and it was not honored at dealership because it was not purchased there. I was promised car at a certain time and it took a hour and half longer. It would’ve been l honored at dealership because it was not purchased there. I was promised car at a certain time and it took a hour and half longer. It would’ve been longer if I didn’t go ask for status. Horrible service for brand new car. More

My appointment for a recall was handled fast and professionally. The tech was friendly and nice. professionally. The tech was friendly and nice. More

We took our 2017 Cadillac for service. It lost power steering. The only reason they kept it a few days was because they couldn’t get the special parts. Once the parts came in the car was fixed. Besides steering. The only reason they kept it a few days was because they couldn’t get the special parts. Once the parts came in the car was fixed. Besides the known problem the found two other ones and fixed them also. The car is now running very well. Thank you mechanics. We will be there again if anything goes on it at all. Everyone was very polite, even when we called to find out when it would be ready. Wonderful persons work there. Thank you all. Felipe C Saucedo Jr. More

Mercedes Benz washes their customers’ car, No excuses!If Mercedes Benz washes their customers’ car, No excuses! If it weren’t for Nobu’s service Mercedes Benz washes their customers’ car, No excuses! If it weren’t for Nobu’s service More

Dropped off vehicle to have headlight assembly fixed (water Welles up inside of the assembly)There was also a recall on my vehicle so they were to look into fixing it as well. I was told that I would re (water Welles up inside of the assembly)There was also a recall on my vehicle so they were to look into fixing it as well. I was told that I would receive a call with diagnostic and estímale for my vehicle by 1:30pm which did not happen. Ended up calling twice for status update.but did not get one. Finally @ 3:45pm I received a call that the head light assembly was not in stock and was quoted an absurd cost for the assembly. Went to pick up my vehicle and the headlight assembly was never even touched (still had water inside of it) so how did you assertsin that a new assembly was needed? Horrible experience. I will be looking to take my business elsewhere. More

Jeff Rizzoli and Ray were outstanding in their attention and customer service! I will be back. and customer service! I will be back. More

Very happy with the service! Even on an extremely busy day I really appreciate how they take a proactive approach in keeping the customer happy. I definitely recommend! day I really appreciate how they take a proactive approach in keeping the customer happy. I definitely recommend! More

I took my truck in here to get an accessory added, and they did a recall fix also while I was there. Both took less time than expected and I’m very pleased with the results. they did a recall fix also while I was there. Both took less time than expected and I’m very pleased with the results. More

Not fixed. Waiting on parts. No call back even after I called during business hours and left VM asking for update and call back called during business hours and left VM asking for update and call back More

I have taken my car here since I bought it in 2015 and I love the fact that they’ve always been very consistent and very honest about my wait time! I know things are a little different now the waiting perio love the fact that they’ve always been very consistent and very honest about my wait time! I know things are a little different now the waiting periods but it’s still been a great experience More