Mark Christopher Auto Center - Service Center
Ontario, CA
6,193 Reviews of Mark Christopher Auto Center - Service Center
Everyone was so sweet in helping me with my car. They made sure I had a great car to drive while they were working on mine and were great at letting me know what was going on. Wouldn’t take my car anywhe made sure I had a great car to drive while they were working on mine and were great at letting me know what was going on. Wouldn’t take my car anywhere else (: More
Nobu has always taken great care of us and our Cadillac here. We feel entirely comfortable with their service and know the job will be done efficiently and competently. here. We feel entirely comfortable with their service and know the job will be done efficiently and competently. More
Nobu, the gentleman that was my contact was top notch but the service it self was not. My truck went in on a Wednesday for a warranty issue with the windshield and I didn’t get my truck back till a week la the service it self was not. My truck went in on a Wednesday for a warranty issue with the windshield and I didn’t get my truck back till a week later. First, it took them a day to figure out what I knew all along which there was a leak on the seal for the windshield. The next day the windshield company didn’t show up until the truck me of the day to make the repair but they broke the windshield when removing it which I understand can happen when making the repair but maybe the job should not have been done until they had a replacement on hand. Which they did not so it took another 5 days to get the windshield. Once the windshield arrived the windshield people did not show up to install it till the following day Thursday. More
Everything that I brought my vehicle in for I was told is not covered under warranty. I was told that the heater was not working due to wires rubbing together not sure why that would not be covered. Also my not covered under warranty. I was told that the heater was not working due to wires rubbing together not sure why that would not be covered. Also my lane detection is not working properly. I was told I would have to pay to fix it ?? Very dissatisfied with the service. I will not be coming back to your dealership and I am trying to sell the car. More
To be honest they r the best helpful and amazing thats my second car kepp going my second car kepp going More
Service work is top notch, took only 1-1/2 hours for routine maintenance. But, after paying cashier, it took nearly 1/2 hour for delivery back to me which resulted in me waiting outside in the cold wit routine maintenance. But, after paying cashier, it took nearly 1/2 hour for delivery back to me which resulted in me waiting outside in the cold with no where to sit down. Please remedy this situation because, instead of leaving with the memory of great service, I left feeling mistreated and neglected. More