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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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January 16, 2022

Everyone was so sweet in helping me with my car. They made sure I had a great car to drive while they were working on mine and were great at letting me know what was going on. Wouldn’t take my car anywhe More

by Ames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember the name of the guy who took care of my car specifically but he was so sweet! , Matt Torres
Jan 16, 2022 -

Ames responded

Thank you for taking great care of my car and making sure everything was perfect (: Like i mentioned, this is the only place I will take my car to get serviced.

January 15, 2022

Nobu has always taken great care of us and our Cadillac here. We feel entirely comfortable with their service and know the job will be done efficiently and competently. More

by jamessuess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
Jan 19, 2022 -

Mark Christopher Auto Center responded

We appreciate your input, James. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 15, 2022

Nobu, the gentleman that was my contact was top notch but the service it self was not. My truck went in on a Wednesday for a warranty issue with the windshield and I didn’t get my truck back till a week la More

by Chadlatourelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobuyoshi Domon
Jan 18, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the services we offer. However, it appears the impression you were left with following your visit to our dealership is not up to our standards. We would appreciate the opportunity to turn this experience around. Please contact me directly whenever you have a moment so we can discuss your visit together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 15, 2022

Dependable and very courteous. True to their word. Professionalism demonstrated throughout the entire experience. Awesome! More

by Lusanya123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu
Jan 19, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 15, 2022

Great courtesy friendly reliable great service and honest down to earth great service department - Avo caring gentleman thanks ! More

by georgea_1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Jan 19, 2022 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 15, 2022

Great customer service & friendly staff - will recommend… … thanks Nobu for the help & guidance very much More

by TIKIGIN34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jan 19, 2022 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 15, 2022

Everything that I brought my vehicle in for I was told is not covered under warranty. I was told that the heater was not working due to wires rubbing together not sure why that would not be covered. Also my More

by GCGAMBLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 18, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 14, 2022

Excelente servicio y entrega de mi truck en el tiempo indicado y muy buena atención del Sr Silva Gracias More

by acostapaulino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Silva
Jan 18, 2022 -

Mark Christopher Auto Center responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 14, 2022

To be honest they r the best helpful and amazing thats my second car kepp going More

by EDVIP56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 14, 2022

Service work is top notch, took only 1-1/2 hours for routine maintenance. But, after paying cashier, it took nearly 1/2 hour for delivery back to me which resulted in me waiting outside in the cold wit More

by DEBSCHULTZ67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Jan 19, 2022 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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