Mark Christopher Auto Center - Service Center

Great customer service, and very helpful, my truck was ready before the estimate time given. ready before the estimate time given. More

Don’t know how you stay in business by smearing grease and oil on the floor, seats, door & headliner of a $120,000 new car. Also I watched the mechanic inflate tires to 35 psi cold when the manufacturer and oil on the floor, seats, door & headliner of a $120,000 new car. Also I watched the mechanic inflate tires to 35 psi cold when the manufacturer specifies 30psi. More

Exceptional service .. Jackie Kloski was my service rep. The only problem I have is that she told me I would only pay $725 plus tax for brakes ( front and back and machine the rotors I believe) but my cre The only problem I have is that she told me I would only pay $725 plus tax for brakes ( front and back and machine the rotors I believe) but my credit card (Sunbit) that I applied for and was approved for was charged $898.00!!! I understand that $50 was for a warranty deductible fir something else, and she said she gave me a $50 coupon discount. I called and left a message on her voicemail.. no call back yet… I feel was overcharged drastically for a brake job.. but it’s a dealership right .. so I guess I have to live with it .. it’s too late now 🤷🏽‍♀️ still had great service that’s why I gave all stars.. but I’m sad about the price I paid and a credit card payment that I will have all year🙀 More

Robert from fleet is a beast. He does a great job. Give him a raise him a raise More

The dealership was very friendly and well kept. The service advisor was once again very professional and courteous. service advisor was once again very professional and courteous. More

Considering it was raining and a holiday, I felt the service center operated smoothly considering they were short staffed. They managed to accommodate my appointment and get me out in a reasonable time. service center operated smoothly considering they were short staffed. They managed to accommodate my appointment and get me out in a reasonable time. More

Service provided was terrible! I was promised that my vehicle would be diagnosed and repair completed in 24 hrs. I had to leave my vehicle overnight, even when I took it in around 7:40AM. When I called t vehicle would be diagnosed and repair completed in 24 hrs. I had to leave my vehicle overnight, even when I took it in around 7:40AM. When I called the next day to find the status of my car, my service technician said that it would be another day. A full diagnostic still had not been completed. I was so mad and upset, that I drove to dealership and picked up my vehicle, with no repairs made. Simply unacceptable!!! More

Took a long time to get checked in when dropping off car but service at this dealership was good. It’s almost impossible to reach some to make an appointment for service. but service at this dealership was good. It’s almost impossible to reach some to make an appointment for service. More

I took my truck in for service. Needed to have my computer reflashed. Was to by my advisor that technician said they couldn't touch my truck cause I had been sent to to the state referee. I needed to computer reflashed. Was to by my advisor that technician said they couldn't touch my truck cause I had been sent to to the state referee. I needed to get my truck reflashed due to smog purposes. Went to state referee was told anybody could fix the truck. That the dealer could of reflashed it and it would of been done.. I had to reschedule at another dealer to reflash computer and make another appointment to state referee to get my truck fixed. More

We were stranded last Thursday due to what was later identified as a battery failure. Roadside assistance was able to jump start the vehicle so it could be driven home. The following Monday we had an ap identified as a battery failure. Roadside assistance was able to jump start the vehicle so it could be driven home. The following Monday we had an appointment with the dealership to have the vehicle checked out. When we attempted to leave for our appointment the vehicle failed to start. With the help of Mr. Nobuyoshi Domon of the service department we were able to remove the failed battery and we brought it in for a new battery.The new battery was installed successfully and the vehicle appears to be working fine. More