Mark Christopher Auto Center - Service Center
Ontario, CA
6,009 Reviews of Mark Christopher Auto Center - Service Center
Dealership is easy to get to. Very welcoming with people out front helping you to find out where to go for service. Greeted warmly. Very clean and plenty of parking. Very welcoming with people out front helping you to find out where to go for service. Greeted warmly. Very clean and plenty of parking. More
Dario Gomez is a very nice gentlema. He help me fix my car then help me to wash mycar. He help me fix my car then help me to wash mycar. More
Julie was very good about communicating and since the repair took longer than expected she offered me a rental car. I was happy with her, but it seemed that a simple repair should not have taken 3 days. repair took longer than expected she offered me a rental car. I was happy with her, but it seemed that a simple repair should not have taken 3 days. I was scheduled for Friday 7AM, and got diagnosed by 930, but no parts. Brought it back Sunday night and got it back Tuesday about 10AM. More
The customer service here is always friendly and helpful. I especially appreciate that I have never had to wait long for service. I especially appreciate that I have never had to wait long for service. More
Mark Christopher has the best service team I've encountered at any Cadillac dealer. Specifically, Nobu has been exceptional at: helping me diagnose issues with my vehicle, fix the issues in a timel encountered at any Cadillac dealer. Specifically, Nobu has been exceptional at: helping me diagnose issues with my vehicle, fix the issues in a timely fashion, and maintaining frequent communication/ updates about the status of my vehicle. Can't recommend them more. More
My first time there, but the staff is very friendly and very knowledgeable. Even though they didn’t have my part in stock they will get back to me when it arrives. very knowledgeable. Even though they didn’t have my part in stock they will get back to me when it arrives. More
The service center and parts department did a really good job in costumer service. I'm very happy with the work completed on my truck. Thanks again to everyone at Mark Christopher. job in costumer service. I'm very happy with the work completed on my truck. Thanks again to everyone at Mark Christopher. More
Julie Escobar was my service advisor and I rate her 5 stars all the way. She was ontop of everything and kept in contact with me throught the process. She took care of everything and I will call her any stars all the way. She was ontop of everything and kept in contact with me throught the process. She took care of everything and I will call her anytime I need service in the future. I want to thank her for the job she did for me. More
They fixed what I needed to be fixed , but the usb and the sd card reader doesn’t work anymore and the navigation doesn’t work anymore, so now I have to make another appointment to fix it the sd card reader doesn’t work anymore and the navigation doesn’t work anymore, so now I have to make another appointment to fix it More