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Mark Christopher Auto Center - Service Center
Ontario, CA
6,192 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,192 Reviews of Mark Christopher Auto Center - Service Center
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July 14, 2022
Service was incomplete! They were overbooked & need to keep our car 2 to 3 days just to get a new battery. They had no available loaners & we we’re told to come back but in They were overbooked & need to keep our car 2 to 3 days just to get a new battery. They had no available loaners & we we’re told to come back but in our wait for that answer our car was hit by a backhoe. More
by bablesn
Verified CustomerEmployees Worked With
Service Rep
July 14, 2022
Great group of people working there Very courteous And professional I am very satisfied customer professional I am very satisfied customer More
by ralesmail
July 14, 2022
The service was done very quickly. I did have to wait over 20 minutes after paying. They said the car was being washed. I would have preferred that they called me once the car was tota I did have to wait over 20 minutes after paying. They said the car was being washed. I would have preferred that they called me once the car was totally ready to go. Other then that it was an overall good experience. More
by VERALG
July 13, 2022
Very nice, was threw in a timely manner, made recommendation what need to be done to my car recommendation what need to be done to my car More
by Magee
July 13, 2022
My car is very very important to me and my well being they did a great job. they did a great job. More
by rpattersonb10
July 13, 2022
Ray James made my first visit at Mark Christopher a good experience. He keeps you on top of the process, and follows through on his commitments. I’ll be back!! experience. He keeps you on top of the process, and follows through on his commitments. I’ll be back!! More
by cacrawford09
Employees Worked With
Ray James
July 12, 2022
The wait to check in was short and I’m sure they completed my oil change competently. However, the customer service was lacking. I felt rushed and was repeatedly cut off when trying to ask questions completed my oil change competently. However, the customer service was lacking. I felt rushed and was repeatedly cut off when trying to ask questions. I asked for a car wash and was told it was down, so I asked if they could wash it if it came back up. His reply was “well it probably won’t come up”. Well okay then. I asked if I could have a reminder sticker put on my windshield, that wasn’t done. When I asked about that, his reply was “just count 5,000 miles from the current odometer reading.” Lol ok. Did the job get done? Yes. It took 2.5 hours for a simple oil change. Did I leave there raving about the service I received? Absolutely not. Will I be back? Probably, just will low expectations. More
by Cpaciulli
