Mark Christopher Auto Center - Service Center
Ontario, CA
6,188 Reviews of Mark Christopher Auto Center - Service Center
Ray Peters is an excellent service advisor and I really appreciated the time he took with us. Outstanding customer service and communication. He is a man of his word and this dealer definitely benefits fro appreciated the time he took with us. Outstanding customer service and communication. He is a man of his word and this dealer definitely benefits from having him with them. I gave 4 stars only because of an issue with a technician but next time it will definitely be 5 stars. More
Took my brand new truck in to fix a sensor. They had my truck for 2.5days without it being fixed. They said they had to get the part in and would call me back. It’s been 3 weeks and I haven’t h They had my truck for 2.5days without it being fixed. They said they had to get the part in and would call me back. It’s been 3 weeks and I haven’t heard anything back. Pretty disappointed. More
Arrived at 750 for a 8am appointment for an oil change and i drove off at 1030am. 2.5 hours. I waited in a waiting room with 4 tables, coffee machine looked old and unkept. The tv wasnt turned off by a st and i drove off at 1030am. 2.5 hours. I waited in a waiting room with 4 tables, coffee machine looked old and unkept. The tv wasnt turned off by a staff member until 9am. More
Service was incomplete! They were overbooked & need to keep our car 2 to 3 days just to get a new battery. They had no available loaners & we we’re told to come back but in They were overbooked & need to keep our car 2 to 3 days just to get a new battery. They had no available loaners & we we’re told to come back but in our wait for that answer our car was hit by a backhoe. More
Great group of people working there Very courteous And professional I am very satisfied customer professional I am very satisfied customer More
The service was done very quickly. I did have to wait over 20 minutes after paying. They said the car was being washed. I would have preferred that they called me once the car was tota I did have to wait over 20 minutes after paying. They said the car was being washed. I would have preferred that they called me once the car was totally ready to go. Other then that it was an overall good experience. More
Ray James made my first visit at Mark Christopher a good experience. He keeps you on top of the process, and follows through on his commitments. I’ll be back!! experience. He keeps you on top of the process, and follows through on his commitments. I’ll be back!! More