Mark Christopher Auto Center - Service Center
Ontario, CA
6,208 Reviews of Mark Christopher Auto Center - Service Center
Best service i ever had was very honest about what was needed and very helpful would recommend all friends and family to her needed and very helpful would recommend all friends and family to her More
Took about 4 hours to do basic maintenance. Again, I was not notified once maintenance completed. I had to ask and found out it had been done for over 20 minutes. Again, I was not notified once maintenance completed. I had to ask and found out it had been done for over 20 minutes. More
Always a great experience. From the sales department to the service department there is no other chevy dealer in the area that offers your caliber of service. I have been com From the sales department to the service department there is no other chevy dealer in the area that offers your caliber of service. I have been coming to Mark Christopher since you were on Holt Avenue in Ontario. My first vehicle was a 1977 Chevy Malibu. You are awesome!! More
My husband and I went to the dealership with zero intention of buying a vehicle. We just wanted to browse, however Jonathan Villa truly made the experience amazing and got us into a car for such an a intention of buying a vehicle. We just wanted to browse, however Jonathan Villa truly made the experience amazing and got us into a car for such an amazing deal. We definitely will always purchase here and continue to refer anyone we know who wants a car here. More
Dario and Chelsea were kind, knowledgeable and helpful. They were also prompt. They allowed me to speak to the mechanic who was also amazing! He took the time to outline the issue and explain what was bein They were also prompt. They allowed me to speak to the mechanic who was also amazing! He took the time to outline the issue and explain what was being done about it. Perfect service from start to finish! More
As a retired disabled two time combat action Marine, I’m disturbed at the way I was treated and the service provided. I requested that the shocks on my Escalade be inspected. I was informed that my rear disturbed at the way I was treated and the service provided. I requested that the shocks on my Escalade be inspected. I was informed that my rear axle differential needed inspecting for leaks as well. I was informed that I would be charged $235 for the inspection and it would be applied towards any service performed. I was told the inspection would take four hours but it took over eight hours and I had to call for results, no one called me. I was told there was over $5600 worth of work on my shocks and rear axle needed. Do to the cost said I could get the rear axle done and the remaining work later, I also ask them to put the $235 towards the work. I was told this could not happen because the axle was separate from the shocks in which I was not told this when I dropped off my vehicle. I felt I was being taken advantage of to pay $235 at the end of the day and no work was completed. Is this how Veterans can expect to be treated at Mark Christopher ? Why wasn’t I provided the entire story when I dropped off my vehicle ? Why did the story change ? Why did it take over eight hours to inspect ? Why wasn’t I call once completed ? As a combat veteran, who place my life on the line for this country on two combat wars, why must I be treated this way ? This was a simple fix, but nothing was accomplished to make my vehicle safe to drive. More
Nobu Damon is an OUTSTANDING Service Advisor. He remembers all of my requests from Day One when I bought my CTSV in 2014. He remembers all of my requests from Day One when I bought my CTSV in 2014. More