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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,006 Reviews
Call Service Center (909) 906-6156

6,006 Reviews of Mark Christopher Auto Center - Service Center

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August 10, 2024

As usual, bringing my Cadillac in for needed service is an experience that I know will end with mutual respect. Me because my car will be in A-1 condition; them because they know that I will chose them to More

by GLMOORE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your continued trust in Mark Christopher Auto Center for your Cadillac's service. It’s great to hear that you consistently have a positive experience with us! We look forward to seeing you again for your next service. Safe travels! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 09, 2024

Chelsea in service at the Ontario, Mark christopher has been a complete joy to work with she communicative and quickly response to any questions I may have she’s taking care of everything I’ve needed. I’ve More

by AIDASIERRA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea ( Ontario, Ca) service dept
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Aug 09, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experiences with our service team at Mark Christopher Auto Center. It's great to know Chelsea has been helpful and communicative throughout your visits, especially with your new Cadillac! I look forward to seeing you again soon and appreciate you choosing to continue working with us. Enjoy your day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 06, 2024

What ca I say it’s very accessible and good treatment by the staff vest of all they don’t try to force you into buying what you don’t need More

by MENDOZAMOISESSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you found Mark Christopher Auto Center to be accessible and appreciated the good treatment from our staff. We pride ourselves on providing honest service and ensuring our customers only get what they truly need. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 06, 2024

Always on point with all service questions. Everyone goes out of their way to attend us as quickly and efficiently as possible More

by NMFENTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier in service and Chris is rental car
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Aug 06, 2024 -

NMFENTER1 responded

Always on point with all service questions. Everyone goes out of their way to attend to our needs.

August 05, 2024

They did what they said and I was out in three hours. To bad there was not a recall from GM for the issue, it ruined a weekend vacation but not the dealers fault More

by FRANK.SIMONETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback, Frank! I'm glad we could get you out in three hours at Mark Christopher Auto Center. We hope your next visit is even smoother, and if you need anything else, please don’t hesitate to reach out. Safe travels! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 05, 2024

Is on top of everything and they call you fast on any problem of vehicle More

by CANDIESLOPEZ9092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
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Aug 07, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you found Mark Christopher Auto Center to be attentive and responsive to your vehicle's needs. Your feedback is greatly appreciated, and we hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2024

Jullie checked me in. She’s a rock star as she keeps you informed much More

by dave@ntconstruct.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jullie
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Aug 06, 2024 -

Mark Christopher Auto Center responded

Thank you for your review! We’re glad to hear that Jullie provided you with excellent service and kept you informed during your visit to Mark Christopher Auto Center. Your feedback is truly appreciated, and we look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 02, 2024

Amables and eficientes , always con top of the customer concerns this is my number four vehicle buy it More

by medinillacony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cifuentes
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Aug 05, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you find our service at Mark Christopher Auto Center to be friendly and efficient. It's fantastic to know that you've chosen us for your fourth vehicle purchase! We appreciate your loyalty and look forward to serving you again in the future. Don’t hesitate to share your experience with others! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 01, 2024

Happy with the work done, service personnel were nice. Some dealer give a quick car wash, that would have been nice. Overall happy! More

by rick.johnson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback, and I'm glad to hear that you were happy with the work done at Mark Christopher Auto Center. I appreciate your kind words about our service team! I understand that a quick car wash would have been a nice touch and will take your suggestion into consideration. I look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2024

Leslie was very professional same as the last time. I love working with her. She’s patient and understanding and just an overall nice person. More

by Derek W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Fuentes
Report | Print
Jul 31, 2024 -

Mark Christopher Auto Center responded

Thank you, Derek, for your wonderful feedback! We truly appreciate your kind words about our team member and are thrilled to hear that you enjoy working with her. At Mark Christopher Auto Center, we strive to provide a positive experience for all our customers. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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