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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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August 06, 2022

Everybody was friendly and happy to help I felt very welcome. I have a back ordered part but they have kept me informed and I appreciate them More

by scumbago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 09, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 05, 2022

Efficient and organized. Vehicle taken an and returned in short amount of time. Thank yiu More

by Caldwelltrkg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 09, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 05, 2022

Whenever I take my truck in for service it feels like they are dismissing me and the issues I have. More

by OSCARJAIROGUZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos
Aug 11, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 05, 2022

Really good experience,I like the way I was treated. It was really fast service. Avo Injian was really helpful didn’t feel pressured like I did at Mountain View Chevrolet. I told my son about so he’ll b More

by Ramon Tinajero jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Aug 09, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 05, 2022

I took my car in to fix my radio. I got it back and it still didn't work. The service man, Nobu, was great, but the technician argued with me. More

by dust3gee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nobu
Aug 11, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 04, 2022

I live in Corona and the dealerships in Corona are closed down and the one in Riverside very bad service does not help you I came here and they were excellent at helping you right away thank you More

by Joannmedina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Silva service department I’ll make sure to refer my family and friends or an excellent job you do
Aug 08, 2022 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2022

I took my car for grinding rumbling noice. They said it was the diferencial they replaced and the noice still there.i took it back and me and the mechanic heard the noice. He says is normal i More

by cfecnlch7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 05, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your recent experience at Mark Christopher Auto Center. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2022

No diagnostic and didn’t tell me my oil was low. Waited 40minutes at pickup. More

by melissac718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Cardenas
Aug 05, 2022 -

Mark Christopher Auto Center responded

melissac718, thank you for taking the time to provide us with this feedback. We have acknowledged and addressed your concern. Again I apologize for the inconvenience that you encountered on your latest visit to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2022

Great quick service but l did want a quick look at my car making a knocking noise in the rear of my car. More

by Lindavidrios
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 03, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2022

Enjoyed the ease in setting up an appointment & courtesy of the service dept. Appreciated the updates. More

by CALDERON6766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvo
Aug 02, 2022 -

Mark Christopher Auto Center responded

CALDERON6766, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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