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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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August 13, 2022

Unfortunately, My car started to do the exact same thing I had repaired so now I will be taking it back on Monday More

by Aileen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Luna
Aug 16, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 13, 2022

Service was Excellent My. Service Writer Nobu He Welcome me With smile and he knew I’m coming because few days back I spoke with him I was very happy with the service I got I h More

by Nasim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Aug 16, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 13, 2022

Mr. Dario Gomez was very nice when l was at the service area to check my vehicle More

by HUGOMAN50
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Aug 16, 2022 -

Mark Christopher Auto Center responded

I truly appreciate you taking the time to write about your experience at our service department. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 13, 2022

The service rep was courteous and thorough. She communicated to me effectively and the problem was solved. More

by Millard Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 16, 2022 -

Mark Christopher Auto Center responded

Thank you so much for the wonderful compliments! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 12, 2022

Great customer service everything was done fast and on time.communication was good let me know how everything works More

by ALEX.SAUCEDO430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 16, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 12, 2022

Got my car in and out quickly. Updated me in a timely manner and had it ready on time More

by SANNERFAMILYHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 16, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to write about your experience with us! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 12, 2022

I dropped my car off on Sunday and Avo called me first thing in the morning to begin diagnostic. It took awhile to figure out what was wrong with the car, but by Monday afternoon they had a diagnosis and More

by nicolekoval
Recommend Dealer
Yes
Employees Worked With
Avo
Aug 16, 2022 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to me and my team! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 12, 2022

Very reliable dealership, Took care of my recall on a very efficient manner Resolved my problem More

by gaponline1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus
Aug 16, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 11, 2022

Excellent service and very friendly staff. Service was quick and efficient. Overall very excellent service. More

by Dan
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 11, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 11, 2022

The service was very horrible and Unprofessional I had to have my tow to another dealership More

by Calgsr
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric
Aug 15, 2022 -

Mark Christopher Auto Center responded

Calgsr, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Mark Christopher Auto Center does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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