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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews
Call Service Center (909) 906-6156

6,193 Reviews of Mark Christopher Auto Center - Service Center

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August 24, 2022

When in to have my ABS sensors worked on light is Still coming on and you guys put new ones on and it did not work is still coming on very disappointed More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar Cardenas
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Aug 25, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 24, 2022

Ray went above and beyond really hopeful and kept me up to date on everything Thanks Ray and Mark christopher More

by Ricky
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray
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Aug 26, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 24, 2022

Eric Silva was awesome he took great care of my service in a timely manner. We were in and out More

by Johnnynovu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Silva
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Aug 26, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 24, 2022

Quick,courteous and accommodating. Very helpful and professional. Jackie was very helpful and took care of me in a very professional way. More

by LUMBANJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
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Aug 26, 2022 -

Mark Christopher Auto Center responded

Hi LUMBANJ and thank you for your kind words. We are very happy to hear that Jackie was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 23, 2022

Julie keeps us informed on the status of the repairs and costs. We had no problem getting ready n for an unexpected service. More

by chrissieerin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Aug 23, 2022 -

chrissieerin responded

Mark Christopher is still has that local dealership feel in the way they treat people.

August 23, 2022

Good group of Service Writers. You need more technicians. To keep up with appointments and to complete jobs. More

by clarencebaker17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabo
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Aug 25, 2022 -

Mark Christopher Auto Center responded

clarencebaker17, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2022

Great service& communication with customers’& timely service . Reps are very knowledgeable & inform on services needed More

by tasnez
Recommend Dealer
Yes
Employees Worked With
Nobu
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Aug 23, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2022

Mr Silva very helpful and knowledgeable . Responded to my problems and kept me advised about my issues. More

by Tim.hagen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Silva
Report | Print
Aug 24, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2022

Short time wait that’s why I like it I really recommend this place I like it More

by roman1794@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Report | Print
Aug 24, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience Alejandra! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2022

Good service but they missed two service alerts one for my onstar mot working correctly and and an update for the entertainment system. The rear bushings squeak and wheel Bearings whine. Please fix th More

by carldameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceasar
Report | Print
Aug 24, 2022 -

Mark Christopher Auto Center responded

carldameron, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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