Mark Christopher Auto Center - Service Center
Ontario, CA
6,193 Reviews of Mark Christopher Auto Center - Service Center
Employees good service good did not get a copy of the complete list of the parts that were checked like always complete list of the parts that were checked like always More
Great customer service excellent staff everyone is friendly and helpful I will definitely be bringing my vehicle back for routine service! friendly and helpful I will definitely be bringing my vehicle back for routine service! More
When I reported my issue with my truck the person I spoke with seemed dismissive of what I was saying. I had an issue with my transmission not down shifting on a 2018 Sierra Denali. The person I spoke with s with seemed dismissive of what I was saying. I had an issue with my transmission not down shifting on a 2018 Sierra Denali. The person I spoke with said they would check it out. After they did their thing, I was told that there was nothing wrong with it and to not read the message boards on the internet because I had brought up that I had looked to see if this is an issue with other trucks like mine. I did not feel the customer service was great at all. I also still had the issue a week later and it does not feel safe when I go on a up hill trip. I was also told not to worry that my mechanical parts are under warranty still, but it shouldn’t have to get to that point. More
Very good service and the right people to do it that’s what takes to do a good job thank you what takes to do a good job thank you More
Good service long waits. Nice people, but need more staff and streamline process. I waited over 20 minutes to be assisted. Nice people, but need more staff and streamline process. I waited over 20 minutes to be assisted. More
Mark Christopher has taken care of my truck since the first day I bought it from there. They have taken supreme care of my ride, and have helped on small issues that have come up. Jackie in service has a first day I bought it from there. They have taken supreme care of my ride, and have helped on small issues that have come up. Jackie in service has always been courteous and professional, keeping me up on the progress of my service needs. More