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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,188 Reviews
Call Service Center (909) 906-6156

6,188 Reviews of Mark Christopher Auto Center - Service Center

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December 11, 2022

Your employees were excellent and well informed they answered all of my questions And help me set up my new car that I bought from you guys More

by ERNIECASTANEDA532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Dec 13, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 10, 2022

Ray took very good care of us. Not sure of the other service person’s name. I think Nubo. He was great. Sorry if misspelled. More

by GLINDA_27
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray & Nubo in Service Department
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Dec 13, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 10, 2022

Ivo was the best, he very courteous, and informative giving me updates on my car. Transmission was replaced and took 4 business days to get my Camaro SS back, it runs like new. You will be taken care of More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivo
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Dec 13, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 10, 2022

I've been dealing with service people at this dealership now for a number of months. They understand my expectations and have worked to try and resolve issues with my vehicle. More

by bobsvonkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu
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Dec 13, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 09, 2022

Mark Christopher chevy is my go to place for maintenance on my truck. Fast service, friendly customer service More

by Ymelissa08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Report | Print
Dec 13, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 09, 2022

Walked-in for my safety recalls(4). My car was received fast and was able to get it back the next day. More

by TJFGALANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Report | Print
Dec 13, 2022 -

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 09, 2022

It feels as if I’m in a VIP Club when I bring my car in for service. More

by TinaMGreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Peters
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Dec 13, 2022 -

Mark Christopher Auto Center responded

Hi Tina, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Dec 13, 2022 -

TinaMGreen responded

You are welcome!

December 09, 2022

I drove over 20 mi to do my service on my Escalade they are very professional and honest More

by VIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nabo
Report | Print
Dec 13, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 09, 2022

Took care of all the issues I had in an easy and open dialogue about my vehicle. More

by joneobgd2nt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino and Joel
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Dec 13, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 08, 2022

Lack of communication, was not informed on heated steering being delayed call me if you have any questions thank you More

by Mary Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
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Dec 08, 2022 -

Mary Ann responded

We weren’t told that the missing parts for Heated streering wheel were not going to be Installed and that we would have to come back

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