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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,188 Reviews
Call Service Center (909) 906-6156

6,188 Reviews of Mark Christopher Auto Center - Service Center

Sort by
December 31, 2022

Unfair ,rude ,unhelpful,money hungry ,layers,decietful,unfair,evil,quick service,not understanding ,ripoff,deciet price. More

by Mr fun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 31, 2022

Great service fast helpful will always go to the dealer for the best work thanks More

by Tdearsaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Jan 04, 2023 -

Mark Christopher Auto Center responded

I appreciate your input. I am glad to hear that you are consistently impressed with the service we offer here at Mark Christopher Auto Center. If there is anything more I can do for you please come back and see me any time! Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 31, 2022

Service writer Avo was very pleasant and Travis the technician was very informative and courteous, took the time to explain my concerns. More

by Ara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo and Travis.
Report | Print
Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! I am proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 30, 2022

Great dealership. I had an excellent experience with my recent vehicle purchase, and also with follow up service involving installation of addition features on my new More

by chris4754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in Pre Owned. , Matt Torres
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Jan 04, 2023 -

Mark Christopher Auto Center responded

I am pleased to learn that you enjoyed your car buying experience with us! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 30, 2022

My Sales representative was great from day 1 and next year we are planning to purchase multiple trucks and I will not look any where else. More

by pete36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Report | Print
Jan 03, 2023 -

Mark Christopher Auto Center responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 30, 2022

Julie was great. Kept me informed through the entire car repair process. Didn’t make any promises she couldn’t keep. Repairs to my Yukon were great, price was steep, More

by jobber220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Report | Print
Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Mark Christopher Auto Center team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2022

Easy and quick check in, very smooth process overall. Very happy with the experience overall. More

by jenniferinwaikiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jan 03, 2023 -

Mark Christopher Auto Center responded

Thank you for your great review! I am glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 27, 2022

Never called me back. Tried calling 4 times and 3 times i left messages with phone number to call me back to no avail. More

by EJPADILLA98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t even remember the service advisor because she never called me
Report | Print
Dec 29, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact me directly at 909-975-3932. Thank you Jeff Rizzi

December 27, 2022

Lindsey and I had a great experience the staff was great and the dealership looked awesome More

by Lsaivichit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2022 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 27, 2022

I got a fast appointment, but when I showed up it still took over 2 hours to get the service done. More

by gotsandkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Dec 30, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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