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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,005 Reviews
Call Service Center (909) 906-6156

6,005 Reviews of Mark Christopher Auto Center - Service Center

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October 04, 2024

Leslie our customer service representative did a fantastic job in taking care of our needs. More

by christiancampos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie
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Oct 07, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words, Christian! We’re thrilled to hear that Leslie provided fantastic service to meet your needs. At Mark Christopher Auto Center, we strive for excellence, and it’s wonderful to know our team made a positive impact. We look forward to assisting you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 04, 2024

I am very pleased with there services ! !! They know what they’re doing. I will recommend this place!!!!! More

by raniasafarjouni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Garcia
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Oct 07, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you are pleased with our services at Mark Christopher Auto Center. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 04, 2024

Tony and his team did an amazing job diagnosing the problem and fixing it in a timely manner. Tony provided daily updates regarding the techs findings. Best service I have ever had with GM. Will be com More

by MATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
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Oct 07, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words, Matt! We're thrilled to hear that Tony and his team at Mark Christopher Auto Center were able to provide you with amazing service and timely updates. It's wonderful to know that you feel confident returning for your future maintenance needs. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 03, 2024

For my initial service on a new truck it was a learning experience. Next time I will come for service knowing how you operate. More

by kwwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Mark Christopher Auto Center responded

Thank you for your review. At Mark Christopher Auto Center, we aim to provide clear insights to make your visit as smooth as possible. We look forward to welcoming you back for your next service—feel free to reach out if you have any questions or need assistance before then! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 02, 2024

Our experience with Mark Christopher Dealership is that they were very helpful and very knowledgeable about their business More

by JSTEPHENS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you found Mark Christopher Auto Center helpful and knowledgeable. Our team strives to provide the best service possible, and your feedback encourages us to keep up the great work. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 02, 2024

We are satisfied with the services provided by Mark Christopher, however having someone answer the phones could be improved. More

by lolaaz30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
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Oct 04, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. I'm pleased to hear you were satisfied with the services at Mark Christopher Auto Center. I appreciate your suggestion regarding phone support and will certainly look into ways to enhance this experience. If you have any further concerns or questions, please feel free to reach out to me directly. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 30, 2024

The service writer was excess the service was done quickly. So far no re-occurring issues. More

by cheryl.coulombe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Mark Christopher Auto Center responded

Thank you, Cheryl, for your positive review! I'm thrilled to hear that the service at Mark Christopher Auto Center was quick and that you're experiencing no re-occurring issues. I appreciate your feedback and hope to see you again for any future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 29, 2024

Chelsea was amazing very helpful and kind. Kept me informed at all times and got me back in my car quickly. More

by DIAZOLIVIA18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea-service
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Oct 01, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! I'm thrilled to hear that Chelsea provided you with such helpful and attentive service at Mark Christopher Auto Center. We always aim to keep our customers informed and satisfied. We look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 29, 2024

Our experience with Mark Christopher Dealership is that they were very helpful and very knowledgeable about their business and their customers. They treated us like we were part of their family. We love th More

by littlemslittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Mark Christopher Auto Center responded

Thank you, James Family! We truly appreciate your kind words and are thrilled to hear that your experience at Mark Christopher Auto Center was so positive. Our team prides itself on being knowledgeable and providing a welcoming atmosphere, just like family. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 28, 2024

The service was good. Nice staffing & friendly service.Relaxing lounge & friendly staff.Nice car wash.Thanks! More

by wrightfranklin69
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed the service, our friendly staff, and the relaxing lounge at Mark Christopher Auto Center. We appreciate your kind words and hope to see you again soon for another great experience! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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