Back

Mark Christopher Auto Center

Ontario, CA

4.4
9,502 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

Filter Reviews By Type

Showing 9,502 reviews

April 16, 2015

You cant be serious???!?!?! Unbelievable. Simply unbelievable how expensive water pump could be. nine hundred and fifty two dollars for a water pump replacement? sometimes makes More

by Jay Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
Jun 10, 2016 -

Mark Christopher Auto Center responded

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience at 909-390-2900. Thank you. Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

March 01, 2015

A little country in my beautiful TRUCK Thank you Jonathon Click, you sold me a beautiful Truck and I'm so happy with it. You were very kind and a pleasure to work with you. A little misunde More

by Liz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Click
Jun 10, 2016 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback, Liz. We appreciate your comments and are happy to hear that Jonathan was able to meet your needs. At Mark Christopher Auto Center, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

February 11, 2015

my new car When I arrived yesterday I had no idea I would be leaving in a new car! I was met by smiling faces, understanding, and patience. Joe listened to my ne More

by myra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 10, 2016 -

Mark Christopher Auto Center responded

Hi Myra and thanks for your kind words! We appreciate Joe as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We look forward to working with you again and hope that you enjoy your new car! Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

February 05, 2015

Abssolutly Incredible Buying Experience Hands down best car buying experience I have ever had! I found the Chevy Silverado 2500 I wanted on-line and spoke with Mr. Gerald Waters on-line ear More

by CTNAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
Jun 10, 2016 -

Mark Christopher Auto Center responded

First and foremost, thank you for stopping by to leave this incredible review and congratulations on your new Silverado. Our staff prides itself on providing prompt and efficient service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Gerald assisted you in such a detailed and customized manner. If you have any questions or concerns regarding your new vehicle, please come back to visit us. Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

Jun 10, 2016 -

Mark Christopher Auto Center responded

First and foremost, thank you for stopping by to leave this incredible review and congratulations on your new Silverado. Our staff prides itself on providing prompt and efficient service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Gerald assisted you in such a detailed and customized manner. If you have any questions or concerns regarding your new vehicle, please come back to visit us. Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

January 16, 2015

Best of the Best Good communication I couldn't be more pleased with the service I receive from Michelle Cicconi Friendly, professional, and courteous! I am definit More

by rubynashy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Cicconi
Jun 10, 2016 -

Mark Christopher Auto Center responded

Thank you for taking the time to write about your experience. It's great to know Michelle was able to provide you with the friendly, professional and courteous service Mark Christopher Auto Center is known for. Please feel free to call or stop by if there is anything else we can do to help you. Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

January 06, 2015

Best Service Ever I purchased a new 2014 Chevrolet Silverado 1500. I was helped by Joe Gonzalez, who was very friendly and not pushy at all. He was very professional an More

by Flip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 10, 2016 -

Mark Christopher Auto Center responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that Joe was able to provide you with the friendly, pressure-free and knowledgeable service we strive to deliver to each of our guests. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

October 25, 2014

Worst dealership we've ever been to. Let me start off by saying this car dealership "MARK CHRISTOPHER" is the worst dealership we've ever been to. We went to see a truck that was adverti More

by Valresidence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nor...
Jun 10, 2016 -

Mark Christopher Auto Center responded

I am sorry to hear about your bad experience. I do, however, really appreciate you taking the time to bring this to our attention. It is our goal to ensure that every customer leaves with a positive experience. And this feedback will help us improve our policies going forward. I would love the opportunity to speak with you in person to resolve this issue. Please contact me at your earliest convenience. Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

October 01, 2014

Best Car Buying Experience Ever I have bought several cars over the years, and this recent purchase was by far the best! I dealt with Joseph Gomez and he did a fantastic job. We nego More

by vbonilla25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Gomez
Jun 10, 2016 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Joseph was able to satisfy that. Thanks again for your loyalty and business. We will be there for you for many years to come. Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

September 08, 2014

mark christopher Sam is the best!! truly cares about his customers no games no gimmicks such great customer service not a headache dealership i will and definitely rec More

by Urbieta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : sam
Jun 10, 2016 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us this review and congratulations on your new vehicle. We're glad to have Sam and Steve on our team and that we could provide you with a wonderful experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

August 27, 2014

Wonderful Experience.!!! This was by far the best experience I've ever had buying a car. Sam was easy to work with and made it a breeze. I felt no pressure (which Always worr More

by Zphotogal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 10, 2016 -

Mark Christopher Auto Center responded

Thank you so much for the great review of your experience at our dealership and especially with Sam. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Mark Christopher Auto Center. Thank you so much for your business and please let us know if there's anything else we can do for you. Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

...
938
...