Mark Christopher Auto Center

Friendly employees I could have gone to MK Smith Chevrolet in Chino where I grew up but I've had better reviews from family and friends about Mark Christopher All my que I could have gone to MK Smith Chevrolet in Chino where I grew up but I've had better reviews from family and friends about Mark Christopher All my questions where answered and they gave me the time to make my own choices. More

We will definetly buy from Mark Christopher GMC again! This was the best car buying experience we have ever had! Karl found the GMC Yukon XL Denali that we wanted, took care of our trade in and took great This was the best car buying experience we have ever had! Karl found the GMC Yukon XL Denali that we wanted, took care of our trade in and took great care of us from start to finish!. The best part was not even coming into the dealership to get it, they delivered the Denali to our home and drove away in the old one. We will definitely buy from Mark Christopher Auto Center in the Future! More

Top Notch Service at Mark Christopher Auto Center in Ontario We have purchased many many vehicles here at Mark Christopher. Several family members and every single time it's a pleasure and not a task. Mark Chr We have purchased many many vehicles here at Mark Christopher. Several family members and every single time it's a pleasure and not a task. Mark Christopher provides 150% customer satisfaction. All the staff at Mark Christopher and especially Imad, Carl, Hector and Sam were Awesome. Not to mention the cars we have purchased throughout the years have gotten us safely and efficiently from point A to point Z. Thanks so much for always providing such Top Notch Service!!!!!!!!!!!!!!!!!!!!!! More

Best GM Dealer Service I've been to a lot of other GM dealers in the past for auto service and repair. Mark Christopher auto center is definitely in my experience the best I've been to a lot of other GM dealers in the past for auto service and repair. Mark Christopher auto center is definitely in my experience the best in service providing me with complete 100% customer satisfaction. I have had excellent quality service for my 2003 Montana AWD Pontiac, keeping it running in tip top condition over 300,000 miles. The detailed attention to my vehicle is truly appreciated. Special Thank you to your great staff, advisor Mike Amersonis and Mark Christopher management ! More

Excellent Experience My Wife and I just engaged in our 2nd transaction with the Mark Christopher dealership in Ontario CA and it was another very pleasant experience. Mr. My Wife and I just engaged in our 2nd transaction with the Mark Christopher dealership in Ontario CA and it was another very pleasant experience. Mr. Gerald Waters was our salesperson for both transactions and one of the main reasons we returned. Our first transaction was about 2 years ago when we leased a 2016 Buick Verano; second transaction occurred last week when we purchased a 2017 Chevrolet Malibu. I especially liked the policy where the salesperson goes thru a “New Vehicle Check List”, which Mr. Waters performed in a very thorough manner. We had the Buick Verano serviced twice by Mark Christopher and that was also a positive experience. I generally don't like doing business with car dealerships but Mark Christopher is the exception. I highly recommend to anyone in the market for a lease or a purchase to visit MC and make sure to contact Mr. Gerald Waters. More

Horrible! Horrible! Horrible! This place is horrible! When in financing with Angelica Cardona we tried explaining something to her we were told by another employee there and she sa This place is horrible! When in financing with Angelica Cardona we tried explaining something to her we were told by another employee there and she said “I don’t have time and I don’t negotiate GAP insurance. I’m tired and I want to go home”. I was furious I had to walk out. I came back and gave her a piece of my mind but this car was for my parents and I knew how much they wanted it so at the end they finished signing the paperwork. Wait! but when we thought that was the end, we were wrong. My parents got a call from Sharon four days later saying they did not qualify for the loan because their $6000 monthly income was not enough and that they would have to bring their tax returns to submit them to the bank. MY PARENTS WERE NEVER ASKED THEIR MONTHLY OR ANNUAL INCOME DURING THE SALE. Of course $6000 is not enough and my parents know that so aside from it not being enough they wouldn’t state that income because that’s not their monthly income. My parents are business owners with a monthly income of $12-15k. So then Sharon called again saying GMC would finance them for 72 month with 0%. Then she called back saying the bank had made an error and because they were buying a Yukon not a Tahoe it was 60 months with 0% like she thinks we’re dumb to not know it was her error. When my parents made it down to the dealership they demanded answers as to why their applications submitted to the banks had a monthly income that was not theirs nor one they had provided. They couldn’t answer. My parents asked to speak to the General Manager, but of course he was off. So anyways my parents signed and financed the vehicle providing their correct income that day but before leaving left specific instructions....they requested to be called by the General Manager with an explanation and name of the employee who submitted their application with incorrect information. A good week and a half went by and still hadn’t received a call. So I called for them and spoke to the General Sales Manager. According to him he had no idea my parents wanted a call from him. Once I told him what my parents had requested he made it sound like it was no biggie and he’d give them a call. And he sure did, he called them to tell them he’d find out what happened and once he had that information he’d call them back. This call took place around September 15, 2017 and as of today October 6, 2017 we have yet to receive a call back. Ultimately these people are rude and all about THE SALE, nothing more. And about the income on the application, I can only say that the bank I work for would consider that fraud and would be means for termination of employment. More

Great service Easy in and out, service department was great beginning to end. Everyone was verybkins and work done to my vehicle was great. Will definitely go back Easy in and out, service department was great beginning to end. Everyone was verybkins and work done to my vehicle was great. Will definitely go back. More

Excellent Experience We are repeat customers of Mark Christopher and love the Chevy Silverado. Our sales person, Deandre Smartt was so easy to work with and he was able t We are repeat customers of Mark Christopher and love the Chevy Silverado. Our sales person, Deandre Smartt was so easy to work with and he was able to locate the best deal for us on a new Silverado. There was no haggling and the entire experience was great! Deandre was awesome! If you are looking to purchase a new vehicle, you should definitely go to Mark Christopher and ask for Deandre Smartt! More

Great Experience Everyone was very patient and kind during our experience. It was very pleasant and would recommend this dealership. A great experience and friendly at Everyone was very patient and kind during our experience. It was very pleasant and would recommend this dealership. A great experience and friendly atmosphere from everyone. More

Outstanding Experience Nice waiting room with restrooms, coffee, TV and internet. Friendly staff. I was surprised they washed my car, It needed it badly but I wasn't expecti Nice waiting room with restrooms, coffee, TV and internet. Friendly staff. I was surprised they washed my car, It needed it badly but I wasn't expecting it to be washed there. That didn't happen at the last dealership I visited. The staff also checked to make sure my recalls were caught up with. It was just a nice all around experience. More