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Mark Christopher Auto Center

Ontario, CA

4.4
9,505 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,505 reviews

May 17, 2019

Service met my expectations My car was due for oil change and service, There were a couple of other issues that needed to be resolved. All work was completed. The car was not was More

by dmorris581
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Amersonis Service Representative
May 20, 2019 -

Mark Christopher Auto Center responded

It’s great to know that our service team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2019

Great service We were helped by friendly staff especially Elias Barragan had a very kind way of working with us. I’d definitely recommend to go to this dealer and g More

by SERG.ZAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias,Barragan
May 16, 2019 -

Mark Christopher Auto Center responded

We are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything for you in the future! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 16, 2019

Quick and fast I liked how quickly they serviced my silverado, they checked out everything and topped off all the fluids, rotated my tires then washed it, love the s More

by ericnoriega3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill morales
May 16, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2019

Problem with touch screen CUE Unfortunately they had to keep my car overnight when we told them the screen was cracked n spastiic.. Very pleased with the results. Thank you Dolores More

by lbjnme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
May 16, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2019

Service review I received excellent customer service. My car was ready at the time it was promised even though they were extremely busy with appointments and walkins More

by CUMBR18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
May 16, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 15, 2019

They made it easy Nick was very pleasant to work with. He was patient and eager to help answer any questions we had while choosing between two different vehicles. Once More

by BRITT.TERRAZAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick The Greek :)
May 15, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 15, 2019

First service Dropped of my Malibu for the first service. The service advisor Ray Peter offered excellent service and great communication. Would definitely recomme More

by timotparra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray petters
May 15, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 15, 2019

3 times the charm at Mark Christopher Cadillac - finally I have had to bring my vehicle back to service for the exact same 3 reasons 3 times now. Finally everything appears to be resolved. I should NOT hav More

by Lowlowe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dario - Service (fantastic) The only reason why I have returned so many times
May 16, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 14, 2019

First time buying from here negotiations are always a pain but I got what I wanted. Sales person Cassy worked hard to close the deal. Excellent service from her. Walked away wit More

by INTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
May 14, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 14, 2019

excellent and on time they do what they say and over deliver. I have purchased multiple cars from MC in support of my business and they are my dealer of choice. More

by MARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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