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Mark Christopher Auto Center

Ontario, CA

4.4
9,471 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,471 reviews

May 10, 2019

Courteous, professional, and attentive to my needs. I had a great experience from beginning to end. My service Advisor was very helpful. He thoroughly explained what my vehicle needed and took his tim More

by MAMERSONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike a.
May 12, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 10, 2019

not happy with service had oil changed, grease on door ,hood and grille bar. Oil drips front under hood. Oil on cross member said I need air filter, new last 1k miles San More

by BELAIR-56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens, Sam Abdelmesseh
May 13, 2019 -

Mark Christopher Auto Center responded

Hello we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 09, 2019

Really bad and disappointing Had an appointment for specific item. Came from 2 hours away and took a day off. Asked in addition to fix my spare key. It took all day without addres More

by SHARONBH30
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Milan Rocha
May 09, 2019 -

Mark Christopher Auto Center responded

Sharon, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. We will be reaching out to you shortly, thank you for your patience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 09, 2019

Great Service I was greeted by Dario Gomez who took down all my information regarding my Engine light warning and other concerns I had. He made sure everything was More

by lxstimpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
May 09, 2019 -

Mark Christopher Auto Center responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 09, 2019

Excellent service Everyone at the dealership were amazingly helpful. Car came back like brand new! My car was picked up and a loaner was dropped off at my work. Didn’t More

by KELZBENZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo
May 09, 2019 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 09, 2019

Always the best! I wrote a review earlier- very pleased. Everyone friendly and very professional.everyone I came in contact couldn’t have been more helpful!. Colleen w More

by Jack & Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu in service has taken very good care of me every time I bring my car in for service!, Nevin Cordero, Colleen SanFillippo
May 12, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2019

very good and prompt service. I have always had very good and courteous service.. The service clerks that I worked with are very personable and professional. They are very honest More

by CCCLM86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019

Great Experience Joe Gonzalez & Kyle Carey made it a pleasure to purchase a vehicle. Im a repeat customer at MCAC & these guys insured I will remain one. Kyle drov More

by TURFFEEDINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Carey
May 08, 2019

I WISH I COULD WORK AT THIS PLACE, THATS HOW MUCH I LOVE IT! WENT IN FOR SERVICE ON MY SILVERADO, HAD A GREAT EXPERINCE, ALL THE EMPLOYEES WERE HELPFUL AND POLITE, I WILL CONTINUE TO BRING MY TRUCK HERE AS LONG More

by JFLETES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPARTMENT
May 08, 2019

The Worst Service Department This place rips you off. I would never recommend this dealership to anyone. They overcharge you and they charge you to look at the most obvious things More

by VEGASDJ1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike From service
May 13, 2019 -

Mark Christopher Auto Center responded

Thank you for your feedback. Here at Mark Christopher Auto Center, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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