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Mark Christopher Auto Center

Ontario, CA

4.4
9,505 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,505 reviews

May 20, 2019

Excellent God personal, good service, good timing I appreciate all the work is been done so far.i will recommend the service very much to all my friends More

by scar_bahena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 20, 2019 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2019

Too long of a wait. Too many things going on at once. After a while I started to feel like I was being jerked around. Although I was willing to pay for all the recommendations mentioned, I was completely More

by jhorjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember the names of the people I dealt with.
May 24, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2019

Great service Service was great part took 3 weeks to arrive but that happens sometimes. Sam is great. Vehicle loaner program needs work I drive a 3500 sierra for a More

by williamsbyph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 19, 2019

I’m very please with purchase and experience! I’m very happy with my car and the deal I was able to get. Norman Eswards was very helpful and treated us great. I will definitely be recommending him More

by LIZRICKARD89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Edwards
May 20, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 19, 2019

Service on my truck was fast Very Kind Service took me in right away as soon as I got there Also my truck is washed after the service was done and they drove my truck up to me a soon as the repairs are co More

by CRAZYCUBANO51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
May 20, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 19, 2019

Professional and friendly experience Colleen was very professional and made me feel very important in answering all questions and showing me everything about my new car. She set up everyt More

by waltersisabella
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero, Colleen SanFillippo
May 20, 2019 -

Mark Christopher Auto Center responded

Hello Walter and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Colleen and the rest of the team was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 18, 2019

Completely happy with my purchase We’ve worked with Frank in the past and we will continue to work with him in the future. I told Frank what I wanted to see and he did exactly that. F More

by XRAYC2
Recommend Dealer
Yes
Employees Worked With
Sam Abdelmesseh, Frank Villalobos
May 20, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 18, 2019

Great job Julie Escobar and her staff did a great job. I was told by car would be ready by 11am and I was ready early enough for me to enjoy the rest of my Satu More

by CHRIS_097
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
May 20, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2019

Eco Bond Brought my truck in for the eco bond application. Mike made the experience easy and only took a few hours to apply. Even gave me a loaner to use while More

by IM417247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A. From Service
May 20, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2019

Horrible attention to detail So my suv went in for a small simple scratch and get detailed, well after 2 weeks of having it I come to pick it up to only find more scratches on my More

by LBZRIDER05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerald Waters
May 24, 2019 -

Mark Christopher Auto Center responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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