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Mark Christopher Auto Center

Ontario, CA

4.4
9,473 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,473 reviews

May 14, 2019

Oil change Julie Escobar was very professional and kept me informed of the progress on my truck. Was out in an hour and a half and that’s only because I was an h More

by CHARLIESAPOVERDE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
May 14, 2019 -

Mark Christopher Auto Center responded

Hello Charlie and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Julie was there to provide you with such exceptional service! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 14, 2019

Quick and painless I made an appointment with Norman about a week prior. He was on time and prepared!! The car we requested was waiting and available for us to test driv More

by ERICAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Edwards
May 15, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 13, 2019

poor customer consideration I was told by the service tech the car would be done in an hour no longer than 1 and a half hours...I specifically asked are you sure...he said yes... More

by RMAJESKI143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service rep he did not say his name...
May 13, 2019 -

Mark Christopher Auto Center responded

We would like the opportunity to speak with you directly regarding your experience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 13, 2019

Amazing Service The minute I walked in, I was taking care of. This is why I am a repeat customer. Greg, Eddie & Nevin are great people to work with. More

by EYARC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero
May 13, 2019 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 13, 2019

1st year service Service only took an hour and was told it was going to be 4 hrs. Very quick and easy. Can’t remember the woman’s name I dealt with in the service dept More

by ballison96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos
May 13, 2019 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 13, 2019

David Miller in Service Department was outstanding David Miller in the Service Department was outstanding. He was polite and kept me updated on a regular basis. Repairs were covered under warrantee, More

by adel.meis
Recommend Dealer
Yes
Employees Worked With
David Miller
May 13, 2019 -

Mark Christopher Auto Center responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 12, 2019

Seamless Experience Nick was legit! No hassle at all. Felt like I was a valued customer. Knowledgeable about the vehicle. Great experience! I’ll be back for sure. More

by mccrarth
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jensen
May 12, 2019 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 12, 2019

Deale review Courteous and attentive experience, no muss no fuss, The digital checkout with finance was impressive. The product choice was substantial, manicured a More

by MACRITCHIE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias Barragan, Nevin Cordero
May 12, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 12, 2019

Best dealership in southern California My salesman Frank was awesome! Very knowledgeable, and went to an extreme effort to find me exactly what I wanted. This is the only dealership I will More

by JJUSTINR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos
May 12, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 11, 2019

Great Service I have purchased 3 car from Mark Christopher, I love this place I will not go anywhere else. My service adviser Jackie Klosky is great, she answers More

by i3igg0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky Klosky
May 12, 2019 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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