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Mark Christopher Auto Center

Ontario, CA

4.4
9,471 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,471 reviews

May 16, 2019

Service review I received excellent customer service. My car was ready at the time it was promised even though they were extremely busy with appointments and walkins More

by CUMBR18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
May 16, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 15, 2019

They made it easy Nick was very pleasant to work with. He was patient and eager to help answer any questions we had while choosing between two different vehicles. Once More

by BRITT.TERRAZAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick The Greek :)
May 15, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 15, 2019

First service Dropped of my Malibu for the first service. The service advisor Ray Peter offered excellent service and great communication. Would definitely recomme More

by timotparra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray petters
May 15, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 15, 2019

3 times the charm at Mark Christopher Cadillac - finally I have had to bring my vehicle back to service for the exact same 3 reasons 3 times now. Finally everything appears to be resolved. I should NOT hav More

by Lowlowe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dario - Service (fantastic) The only reason why I have returned so many times
May 16, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 14, 2019

First time buying from here negotiations are always a pain but I got what I wanted. Sales person Cassy worked hard to close the deal. Excellent service from her. Walked away wit More

by INTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
May 14, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 14, 2019

excellent and on time they do what they say and over deliver. I have purchased multiple cars from MC in support of my business and they are my dealer of choice. More

by MARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 14, 2019

Service I was explained the repairs and what parts were covered under my extended warranty and what would cost me out of pocket. I waited for my car. This was More

by ggrecogigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobuyoshi Domon
May 14, 2019 -

Mark Christopher Auto Center responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. https://app.smartsheet.com/sheets/wpmWw5cGHR2HmG945hfj3JXHqw7QP2MxrPqppQq1?view=grid&filterId=4412843429783428

May 14, 2019

Awesome Experience We came in looking for a Chevy Traverse and wound up driving home in a new Chevy Blazer. Wilfredo was awesome to work with and made a normally painfu More

by ETRILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo Villasenor, Nevin Cordero
May 14, 2019 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 14, 2019

Oil change Julie Escobar was very professional and kept me informed of the progress on my truck. Was out in an hour and a half and that’s only because I was an h More

by CHARLIESAPOVERDE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
May 14, 2019 -

Mark Christopher Auto Center responded

Hello Charlie and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Julie was there to provide you with such exceptional service! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 14, 2019

Quick and painless I made an appointment with Norman about a week prior. He was on time and prepared!! The car we requested was waiting and available for us to test driv More

by ERICAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Edwards
May 15, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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