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Mark Christopher Auto Center

Ontario, CA

4.5
10,043 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,043 reviews

September 08, 2019

Good service, no rentals Overall, the service was pretty good. However, I was advised to make an appointment for first thing in the morning so that I could acquire a rental ca More

by JO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aceves
Sep 09, 2019 -

Mark Christopher Auto Center responded

Jo, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 08, 2019

Great Experience Was interested in a Tahoe for my wife 2kids and Baby on the way. We were looking at Tahoe Yukon but Alex helped my wife get her dream car Escalade. More

by RICARSOHERNANDEZ1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Mark Christopher Auto Center responded

Hi and thanks for the great feedback! We're very happy that Alex was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 07, 2019

Excellent Service Armando Nuno, Sales was very friendly and very patience. He was also very knowledgeable about the car I purchased. Frank Nunez, Finance was also very More

by alrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nunez
Sep 08, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience. Congratulations on the new car! If you have any further needs, do not hesitate to stop by for a visit. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 07, 2019

Good experience with alex sarabia Great service. They take a time to answer all my questions very helpful. And friendly thanks to mr .alex sarabia..we are very happy whith the new t More

by VARGASMOISES29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2019 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 07, 2019

Professional Job was not completely done..oil leak still leaking.will return on monday to see if the problem can be completed..with not cost..wirh lonner car till More

by morrisreed97@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Sep 09, 2019 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2019

Truck service Had a good experience with the service department Sammy was great and helpful took care of my oil change and my towing electrical shortage I had. More

by CUEVAS3469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy in service department.
Sep 08, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2019

Julie is awesome! Julie is amazing! She's extremely professional and consistently updates the customer throughout the experience. She is also very pleasant as she handl More

by NHERALDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Sep 08, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2019

Lengthy but Worth it ! Friendly , Transparent and NOT pushy ! Polite as well as Understanding. Went the extra mile to stay late even though it was after hours . We Appreciat More

by BRAVOELEVEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2019 -

Mark Christopher Auto Center responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 07, 2019

Great Service Took my vehicle for schedule service, I was helped by Juan, he provided me with prompt and great service. The service are was very busy that day howev More

by israel.gonzalez84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Sep 08, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2019

Exceptional Service Jason is a excellent salesman, he listened to what I was looking for, found it and brought it to Mark Christopher for me to purchase. I don't like to More

by ron85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry, for docs
Sep 08, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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