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Mark Christopher Auto Center

Ontario, CA

4.4
9,471 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,471 reviews

May 19, 2019

Service on my truck was fast Very Kind Service took me in right away as soon as I got there Also my truck is washed after the service was done and they drove my truck up to me a soon as the repairs are co More

by CRAZYCUBANO51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
May 20, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 19, 2019

Professional and friendly experience Colleen was very professional and made me feel very important in answering all questions and showing me everything about my new car. She set up everyt More

by waltersisabella
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero, Colleen SanFillippo
May 20, 2019 -

Mark Christopher Auto Center responded

Hello Walter and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Colleen and the rest of the team was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 18, 2019

Completely happy with my purchase We’ve worked with Frank in the past and we will continue to work with him in the future. I told Frank what I wanted to see and he did exactly that. F More

by XRAYC2
Recommend Dealer
Yes
Employees Worked With
Sam Abdelmesseh, Frank Villalobos
May 20, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 18, 2019

Great job Julie Escobar and her staff did a great job. I was told by car would be ready by 11am and I was ready early enough for me to enjoy the rest of my Satu More

by CHRIS_097
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
May 20, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2019

Eco Bond Brought my truck in for the eco bond application. Mike made the experience easy and only took a few hours to apply. Even gave me a loaner to use while More

by IM417247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A. From Service
May 20, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2019

Horrible attention to detail So my suv went in for a small simple scratch and get detailed, well after 2 weeks of having it I come to pick it up to only find more scratches on my More

by LBZRIDER05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerald Waters
May 24, 2019 -

Mark Christopher Auto Center responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2019

Julie was considerate and treated me great! Great dealership took care of me right away.. I went in at 7:00. She told me they have to order the part. The shuttle took me home and picked me up. More

by ACTIVESK8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
May 20, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2019

Norm Edwards is the best! Norm Edwards has been taking good care of me and my husband with our car leases for many years. Norm is the best saleman at Mark Christopher! More

by Chino Hills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Edwards
May 20, 2019 -

Mark Christopher Auto Center responded

Joe, it’s great to know that Norm provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 18, 2019

Good experience Service was a follow up to due bill re: Eckbond and wheel caps. Everything went smoothly. The are no other concerns at this point. Thanks. More

by UPLAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero
May 20, 2019 -

Mark Christopher Auto Center responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 18, 2019

Devon, you really took care of us. Devon, Thank You so much for your patience and and showing us vehicles see wanted to see. Your explanation of every step in the lease was thorough. Ve More

by gabededa@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devyn Reece
May 20, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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