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Mark Christopher Auto Center

Ontario, CA

4.4
9,505 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,505 reviews

May 25, 2019

Amazing service Nick Jensen gave me the best car buying experience ever. I have been with ford before meeting nick and he totally blew my mind with his approach, time More

by JARAD.D.FARBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jensen
May 26, 2019 -

Mark Christopher Auto Center responded

Hello Jarad and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 25, 2019

Awesome Experience This was my second time getting a vehicle from Mark Christopher. Milan was very professional and helped me and my wife get a great deal on a fantastic More

by OSCARDELVILLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milan Rocha
May 26, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Oscar. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 25, 2019

Amazing customer service This is my 4th car I’ve gotten from Mark Christopher, I can honestly say I will never go anywhere else. The customer service is outstanding, I feel More

by lisagibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 25, 2019

Happy Customer Amazing people and service, I highly recommend this dealer for your car, SUV, or Truck. Best place to buy or lease your next vehicle. Thank you Mark C More

by SANDYBROWN925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osama , Mike Cagey
May 26, 2019 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 25, 2019

Bad customer service Very bad customer service at service department. Sam has been awful. He is unable to follow basic customer service procedures. Calling back a custome More

by Mas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam At Service.
May 29, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2019

I was treated like family. Great experience. They were very friendly and professional. Went for an oil change, I went and had lunch and when I came back it was finished. I would recommend to anyo More

by PETE.DOGGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
May 26, 2019 -

Mark Christopher Auto Center responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2019

Great work My service writer Sam is awesome called me when my part came in and got it fixed same day. I requested to have the dents and scratches repaired and al More

by williamsbyph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
May 26, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2019

Excellent and efficient service The service technician was outstanding. Mark Christopher has a great facility and takes excellent care it’s customers. It is probably the main reason More

by JBSU88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
May 26, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2019

Excellent I had a few options I wanted to look at and Gerald really took his time to make sure I was comfortable with my decision More

by JASMINERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
May 26, 2019 -

Mark Christopher Auto Center responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to work with you and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 24, 2019

Awesome experience I saw a FB add about the mega Memorial Day sale. I had a 2018 Traverse that I bought at Mark Christopher last year. I wasn't expecting to get a new More

by VINCEAVILLANUEVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am terrible with names but Irving my sales person, the gentleman that did my contract, and even the the man behind the tinted glass (deal maker)
May 26, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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