Mark Christopher Auto Center

Awesome!!! This place was awesome I went in to buy a used Silverado and met Gilbert. He was the best!!! I test drove a 2018 nice truck but then I test drove the This place was awesome I went in to buy a used Silverado and met Gilbert. He was the best!!! I test drove a 2018 nice truck but then I test drove the 2019 and loved it with all the insensitive with the cash back got the truck Gilbert and the finance department were great it wasn’t like buying a car it was too easy!!! Definitely recommend More

Best service ever! My husband and I have both bought several cars in the past and all left me feeling irritated after hours of back and forth games. We drove an hour fro My husband and I have both bought several cars in the past and all left me feeling irritated after hours of back and forth games. We drove an hour from Long Beach to Mark Christopher autocenter and we’re so thankful we did. No games just up front pricing excellent customer service from Armando and a great price on a new Escalade!!! Thank you for making this experience fast and easy. We will definitely be back for all our future car purchases!! More

Great experience fair prices. I purchase a 2019 Chevy Trail Boss with Tony, Vincent and Faudi. Great experience fair pricing not much haggling. I would recommend them and the deal I purchase a 2019 Chevy Trail Boss with Tony, Vincent and Faudi. Great experience fair pricing not much haggling. I would recommend them and the dealership to everyone. Car sales is a business everyone needs to make a profit. The key is to give a little and take a little. Mark Christopher auto center were true professionals. Ask for Tony to get things started. U DA MAN!!!!!! More

Relative quick and super friendly service I didnt have an appointment. I just walked in.asking for an oil chance. The attendance replied that it was ok, I just needed to wait an hour approxima I didnt have an appointment. I just walked in.asking for an oil chance. The attendance replied that it was ok, I just needed to wait an hour approximately which I thought it was very good since I didnt have an appointment. Their waiting rooms are nice with coffee, vending machines and a large tv in each room. The AC was set a little bit too low in my opinion. Thank you! More

Awesome service! My salesman, Armando Nuno, provides excellent service. He's very responsive and always goes out of his way to get me a great deal. I highly recommend My salesman, Armando Nuno, provides excellent service. He's very responsive and always goes out of his way to get me a great deal. I highly recommend him. More

Scheduled Maintenance Typically I am better informed working with Ray Peters who always does an excellent job communicating with me always letting me know status and appro Typically I am better informed working with Ray Peters who always does an excellent job communicating with me always letting me know status and approximate time until completed More

Ridiculous Delays Under staffed mechanics with too many cars to be serviced causing over do waiting times for complete service. This visit took 7 hrs for a 45 mi Under staffed mechanics with too many cars to be serviced causing over do waiting times for complete service. This visit took 7 hrs for a 45 minute fix, which is absolutely absurd!! This is my 2nd time waiting many hours for simple fixes or oil changes. I will need another place to service the car. More

Great Service Service was quick and amazing. Was well attended soon as I got to the lot. All questions were answered. Vehicle features and functions were greatly to Service was quick and amazing. Was well attended soon as I got to the lot. All questions were answered. Vehicle features and functions were greatly told. More

Dealership didn’t honor my warranty and made me pay Service guy was very professional but this dealership did not honor my warranty! Now I will have to write a complaint letter to GM to restitution. I Service guy was very professional but this dealership did not honor my warranty! Now I will have to write a complaint letter to GM to restitution. I dealership will not recognize warranty even with excellent service reps it is very hard to recommend this center. What is worse is at doe well over 10 years I have been using Mark Christopher. More

Good service, no rentals Overall, the service was pretty good. However, I was advised to make an appointment for first thing in the morning so that I could acquire a rental ca Overall, the service was pretty good. However, I was advised to make an appointment for first thing in the morning so that I could acquire a rental car. I arrived at 8 am. I was told by Sam that I would have a rental car shortly and that he would check in with me shortly. By 9:30 I still had not gotten a rental car and Sam was nowhere to be found. Once Sam returned, he called to get a rental car, but GM was out. He then called Enterprise and they were also out of cars. I ended up waiting until 10:30 when Sam finally gave me a ride. (Before he gave me a ride, I was told it would only be another hour before my car was finished). The whole reason I made the appointment at that time was because I had been assured I would be given a rental - since I had a babysitter at home I needed to relieve by 11am. My car ended up not being ready until 3pm, meaning I could not pick it up until the next day. When I picked my car up, the proper parts had been replaced, but my AC was out - so now I will be needing to go back yet again. Overall - the service is pretty good (except they do seem to forget about you even if you wait there). More