Mark Christopher Auto Center

Daniel Threadgill Bought a brand new Cadillac. During purchase dealership dented and scratched my bumper. Had to drive back out 3 days later to drop off for repair. Fir Bought a brand new Cadillac. During purchase dealership dented and scratched my bumper. Had to drive back out 3 days later to drop off for repair. First, they gave me a Toyota Corolla that smelled like a chain smoker drove it. I refused the car and then I got a Nissan Maxima. Having spent over an hour trying to drop off my new Cadillac for an issue I did not cause I left and returned to work. I was so upset I called and commented on how a new 2019 Cadillac owner would be given a maxima in return ? I was informed that no one reserved one for me and if I would like one I could drive back out. So I drove out again and switched out cars. Car repair was completed a week and a half later. When I went to pick up my car my rep was out to lunch and I was told it was my responsibility to drive the car over to another building for return and carry my belongings back. No bag or assistance offered. When I returned to my car I was handed the key and the worker walked away. I checked the damaged area and it seemed ok. Loading my belongings and in a rush to return to work I didn’t pay attention ....but to my surprise when I got on fwy my gas tank was on red and empty. I did not even have gas to return to work. On top of that there were a large sum of miles added to my car during service. Overall, after 3 trips and numerous phone calls I was fed up with my experience. I would not recommend this service dept. very polite but seem totally unorganized and lost More

Overall happy with experience but room for improvement Very happy with the service I received, but I thought it was silly that I purchased a Truck for 35k and gave it to me on an empty tank. I also noted a Very happy with the service I received, but I thought it was silly that I purchased a Truck for 35k and gave it to me on an empty tank. I also noted a chip in the windshield and was told it would be fixed and a work order would be placed. It’s been nearly 2 weeks and I have not heard from anyone regarding repairing the chipped windshield. The dealership is quick and efficient on getting you through the purchase process. More

My experience Dave Miller is Awesome... From being to the end Dave makes me feel as if I am the only customer in the world. Mrs Adams Dave Miller is Awesome... From being to the end Dave makes me feel as if I am the only customer in the world. Mrs Adams More

Great service Professional, courteous service with a smile. What else is there? We will recommend Mark Christopher to our friends who are interested in buy a car. Professional, courteous service with a smile. What else is there? We will recommend Mark Christopher to our friends who are interested in buy a car. More

Service Great service and attention to detail, would recommend to anyone looking for a luxury car ir service for one. Make an appointment though so you get in Great service and attention to detail, would recommend to anyone looking for a luxury car ir service for one. Make an appointment though so you get in and out on time. More

Best Service Ever! Johnny patiently supported me through the entire selection and purchasing process. He thoroughly helped me explore all options available to me, and Johnny patiently supported me through the entire selection and purchasing process. He thoroughly helped me explore all options available to me, and answered all my questions in an honest and objective manner. To this end, he did not attempt to persuade me to accept a deal that I was uncomfortable with just so he could secure a sale. Instead, he skillfully guided me toward an option that I was not only comfortable with, but excited to buy. Others in the industry would be wise to adopt his approach, which is one firmly based in uncommon integrity, knowledge, and ability. On top of this, Sam Fakhouri (Finance Manager) patiently worked with Johnny and I to find a very reasonable price that also offered a ton of benefits, such as GAP insurance. Believe me, I shopped around a lot, and no one was offering anything close to the deal and benefits they gave me for such a new and high-quality vehicle. Thanks again! If Johnny and Sam are still at Mark Christopher when I need new car in the future, I will return without a moment's hesitation. More

Best Quality Service! Mark Christopher Auto deserves the highest ratings thanks to the best quality of work that is always done and the kindness of your staff. There are no Mark Christopher Auto deserves the highest ratings thanks to the best quality of work that is always done and the kindness of your staff. There are not enough words to describe the greatness that is always there. Thank you Mark Christopher for all of your Great Work and Customer Service! More

Excellent customer service Everyone who helped with our lease was very attentive and informative. They were very respectful, helpful and made us feel very comfortable throughout Everyone who helped with our lease was very attentive and informative. They were very respectful, helpful and made us feel very comfortable throughout the whole process.They accommodated our every needs. We had two small children with us and instead of shying us away they helped by providing a play room so that we had time to review our purchase and make the best choice. We thank them very much for their time and their excellent customer service, they definitely made our first experience a great one. More

Amazing Service Great customer service, the service department is always doing an amazing job. Hassle free, and car is returned at the promised time. My Preferred dea Great customer service, the service department is always doing an amazing job. Hassle free, and car is returned at the promised time. My Preferred dealership. More

Perfect Service rep was very helpful and called me to keep me updated on the services being done to my truck very satisfied with the service Service rep was very helpful and called me to keep me updated on the services being done to my truck very satisfied with the service More