Back

Mark Christopher Auto Center

Ontario, CA

4.4
9,508 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

Filter Reviews By Type

Showing 9,508 reviews

June 18, 2019

Loving my GMC Acadia! I would have enjoyed it much more if the process wasn't so long. Left there hungry! I will definitely go back when I'm ready to purchase another car. More

by SWTDESTINY56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn
Jun 19, 2019 -

Mark Christopher Auto Center responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 17, 2019

Quick Our salesman Jerry was very helpful and straight forward. Very friendly and good at his job. We appreciate the quickness of the sale and surprised More

by JOSHUAFLAHIVEAZ408.JF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
Jun 17, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 17, 2019

Fast and effective service it was a good experience working with the service team. It took only a few days and they even addressed other things I needed to get handled. More

by JMMB13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jun 18, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 17, 2019

Fast and good service Mark Christopher Auto Center is a good dealership to go to if your looking for a new car... talk to Jose Paez and Gerald waters if you want an excelle More

by Jose991710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Paez, Gerald Waters
Jun 18, 2019 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 16, 2019

Great car buying experience Bought a 2019 Cadillac XT4 and Alex Sarabia was very helpful and helped us get the best deal for us. I would highly recommend Alex Sarabia if you are More

by JIMYBANEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 16, 2019

Wonderful- great customer service from Nobu! Excellent customer service. Professional and knowledgeable. Excellent!!!! Nobo is a customer's advocate.promote Nobu to general manager!! Nobo cares More

by THERESACUMMINGS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Damo - professional a d customer oriented!!! The very best!!!!
Jun 17, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 16, 2019

Just a bad experience for this service Night dropped my truck for service. Requested a complete time of 11am. Didn’t receive a call until 9:30 and Bill the service guy told my Transmission More

by dsmith0012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill - service guy- service manager Matt
Jun 17, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 16, 2019

Oil change I’m disappointed more and more every time I go in. All these extra charges are getting ridiculous and of course once again my car was delivered dirtie More

by ROM.4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cassandra Meier
Jun 17, 2019 -

Mark Christopher Auto Center responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 16, 2019

Good experience Very clean, large dealership. Everyone who I dealt with was friendly and helpful. Very large selection of vehicles and when they didn’t have the exact More

by Kandee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 15, 2019

Oil Change in Record Time! I brought my car in for an oil change on a very busy day. They serviced my vehicle in record time-less than an hour. I was very pleased with Sandra’s More

by CHRIWALLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra
Jun 17, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
906
...