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Mark Christopher Auto Center

Ontario, CA

4.4
9,509 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,509 reviews

June 28, 2019

Great service Would not take my car anywhere else. Service is great and staff is friendly and knowledgeable. Car has always been done before quoted time and it’s al More

by mac1035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller, and all service advisors
Jun 30, 2019 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 28, 2019

Quick service, good coffee I arrived for my scheduled service call and was promptly greeted and the appropriate service writer was sent for. The estimate given was precise and More

by scw0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jun 30, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2019

Warranty repair My vehicle was repaired, with a few surprises along the way. Sam kept me completely informed. The loaner car was a blessing and greatly appreciated. More

by FOUNDRYJL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Acevedo, Vincent for the loaner car.
Jun 27, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2019

Excellent salesman Nick Great experience buying a new truck. Price was on point first go round. Found the exact truck I wanted and had it to me within hours More

by DEANHOOVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nevin Cordero, Nick Jensen
Jun 27, 2019 -

Mark Christopher Auto Center responded

Thank you, Dean! We are happy you were able to get into the vehicle you wanted. Thank you for choosing Mark Christopher Auto Center. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 27, 2019

Car repair Mike did an excellent job of getting our car fixed with extended. The price right and the service was great will definitely come back for service ther More

by YOLLY2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service department
Jun 27, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your review, Yolly! We really appreciate your business and are so happy that Mike could provide excellent service to you and your vehicle. We look forward to serving you again! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2019

Very good Sales person was very helpful, considerate . Provided good information, oferred to assist with any other matters after the purchase of vehicles. More

by NATG34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen
Jun 27, 2019 -

Mark Christopher Auto Center responded

Thanks for leaving a review! We truly appreciate your business and if you have any questions or if we can be of further assistance, please do not hesitate to call us. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 27, 2019

No friendly service. Feels like you are bothering them. The people there in the front line are NOT friendly at all. They make you feel like you are bothering them. Cashiers are just mean. More

by lgomez59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Tech and Cashier
Jun 28, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 26, 2019

Quick response and adequate resolution. My new Travers had a brake system malfunction, I guess it's common. They took care of it right away and washed my car. Super friendly service and very More

by Yzaguirre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 26, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 26, 2019

Always a great experience!!!! These guys definitely made this transaction easy!!! Love them for it! I always have a great experience at Mark Christopher! Sales and service is a 5 S More

by eibarra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo Catalano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano
Jun 26, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 26, 2019

Great, great, great,as always customer services is tops. Great, great, great costume service. From the time I got there the Men and Women were professional . The waiting room was nice and comfortable ,the se More

by JOPLIN65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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