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Mark Christopher Auto Center

Ontario, CA

4.5
10,047 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,047 reviews

October 08, 2019

Great experience! Great team from start to finish Great experience. I've been to many dealerships throughout my years but Mark Christopher Chevrolet blows everyone away! Great service and great deals! More

by LGMONTECINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero, Nick Jensen
Oct 09, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 07, 2019

Warranty work Fantastic service advisor. Very clean waiting room. Prompt shuttle service. Timely updates. Car was clean when picked up. Would absolutely use them More

by TYLERPANSE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samuel
Oct 08, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 07, 2019

Very Helpful and Friendly Went in for an oil change and had them check on a recall letter that was sent to me they were very helpful and whatever they did to my car it seems to More

by SILVABRANDON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Silva
Oct 08, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 07, 2019

Buying a Used Vehicle Buying a new or used vehicle is always a big hassle. But my visit to your dealership was very comfortable. We were met by Mr Elias Barragan who help More

by AYANEZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry but do not remember the sales manager who also helped us get easy to manage payments. And also the finance person was very helpful. Thank you for your service
Oct 08, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 07, 2019

Great service and experience Came into the dealership on a bit of a whim mainly to look and see if they had the truck I wanted. Was helped out by Will and Gerald who were profess More

by mcnewhou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo , Gerald Waters
Oct 08, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 07, 2019

Went over and above to accommodate me Juan helped me out with the service and was friendly and knowledgeable. Had a lot of add one so they had to keep my truck over night. They were stil More

by mcnewhou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will, Juan, Gerald Waters
Oct 08, 2019 -

Mark Christopher Auto Center responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 06, 2019

I loath this palce This place has wasted months of my life resolving issues with a auto loan, put me in so many facets and banks. Stay far away from here. More

by DEANDAMARC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide, Dean. Please contact us when you can so we can address this together. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 06, 2019

Disappointed If it weren’t for Dario I probably would have left and gone back to jiffy lube for my service. I had a 7am appt and walked thru the doors 7min before More

by ritamarie12
Recommend Dealer
No
Employees Worked With
Dario
Oct 07, 2019 -

Mark Christopher Auto Center responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 06, 2019

Disappointed I concede that my financial issues (debt) was more than I anticipated. However, I feel I was misled about the accessories being a part of the loan pay More

by RACHEL.KONOP12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Noble, Nick Jensen
Oct 08, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 06, 2019

Got exactly what I wanted. He fit me into my budget better than anyone else could without lying to me. It was a relief to go through Nick and Mark Christopher. More

by Artmama16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jensen
Oct 07, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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