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Mark Christopher Auto Center

Ontario, CA

4.4
9,509 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,509 reviews

July 02, 2019

Best Service Julie Escobar in the Service Department is the best. Always professional and pleasant, even at 7 AM on a Monday! I will keep coming here, no doubt More

by Mrs Toro-Ruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jul 02, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2019

Outstanding, Service writer Naboo (sp) is very good. Great work, the job was completed fast, and was don right the first time. MY car was clean and it was ready and parked out in front of the service are More

by m2keld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 02, 2019 -

Mark Christopher Auto Center responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2019

Wait time is insane Waited almost 3 hours for an oil change with appointment that’s way too much ! Friendly staff but they need to do something about it if they want to k More

by ARTURO69692004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don remember names
Jul 05, 2019 -

Mark Christopher Auto Center responded

Arturo, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 01, 2019

Complete satisfaction with the experience of this purchase Every time my family decides it’s time for a new vehicle Mark Christopher is our number one choice. The friendly, patient, knowledgeable associates at More

by FELICIAIZQUIERDO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Mark Christopher Auto Center responded

Felicia, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 01, 2019

Very Helpful Kyle was very helpful getting us in the right vehicle for us. Worked with our budget and so that we can walk away with the truck that met all my needs More

by jechumacero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Carey
Jul 01, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 01, 2019

Even better than I hoped it would be I came in looking for a pretty basic Silverado for a low price. I left with a much better one for hardly any more than I was planning on spending. T More

by MMAYUGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 01, 2019

Great Nevin did awesome work. He answered all the questions we had. Joe was great on not pressuring us and gave us time to look around and really take what More

by RPJR05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero
Jul 01, 2019 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 30, 2019

Great service! I appreciated being able to get a deal done the day I came in. Jose Paez helped us out and quickly got us a test drive. He was eager to help us and ea More

by DAVEWHYTE101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Paez, Nevin Cordero
Jun 30, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 30, 2019

Pride in Service, Customer Service! As Mark Christopher's representative in the Chevrolet service department, Ms. Julie Escobar has once again treated her customer with prompt and thorou More

by PLACIDO_CID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jun 30, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2019

Great experience all around! We came in with a specific car in mind, due to the large inventory. We’ll be repeat customers/refer people because of the outstanding service from Nic More

by A_M_S_2_0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jensen
Jun 30, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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