Mark Christopher Auto Center

Service The woman who helped was great, the guy who answered when I called to set an appointment eh...good thing you had her to make up for him. Thanks! The woman who helped was great, the guy who answered when I called to set an appointment eh...good thing you had her to make up for him. Thanks! More

My customer service representative Nobu Damon Nobu,handled my customer service issue with complete professionalism as usual. I had to return twice because of an issue with an engine warning ligh Nobu,handled my customer service issue with complete professionalism as usual. I had to return twice because of an issue with an engine warning light that kept appearing after an oil change and injector service. Nobu handled my issue quickly and professionally. I have nothing but good things to say about the customer service at Mark Christopher Cadillac., I will definitely return to either purchase another vehicle or have my present vehicle serviced at the dealership. Thank you, Lionel L Tarin II More

Honest and timely customer service I had the first oil change service done at Mark Christopher on 09/30/19. The advisor, Avo Injian was honest in giving me a timeframe when the oil cha I had the first oil change service done at Mark Christopher on 09/30/19. The advisor, Avo Injian was honest in giving me a timeframe when the oil change service could get done in my SUV. The service was provided, including the washing of my car, plus it was all done one hour earlier than the estimated time. More

Another Great Experience! I was very happy with Mark Christopher Chevrolet once again. I called the night before to have a salesman ready in the morning at 8 A.M. I was wanti I was very happy with Mark Christopher Chevrolet once again. I called the night before to have a salesman ready in the morning at 8 A.M. I was wanting to lease a 2019 Buick Encore. This would be my 4th consecutive lease. Two Terrains and two Encores. Willie the young salesman was prompt and ready to start the process on time. Quite a dedicated and professional young man. Everything went smoothly. Even the finance. I was in and out in three hours. Thanks to all associates. More

Excellent Customer Service We received Excellent Customer Service At Mark Christopher of Ontario. Greg Hess & Jason Ho both were extremely helpful and friendly! They answered al We received Excellent Customer Service At Mark Christopher of Ontario. Greg Hess & Jason Ho both were extremely helpful and friendly! They answered all of our questions and made our car buying experience pleasant. We highly recommend this dealership with a very knowledgeable and excellent staff! More

Customer Ray Peter's in service dept was very welcoming, make me feel very comfortable.. he's very knowledgeable... he's always right their when needed... AWE Ray Peter's in service dept was very welcoming, make me feel very comfortable.. he's very knowledgeable... he's always right their when needed... AWESOME EMPLOYEE, I say keep him, VERY NICE GUY More

Very good service Everyone from Julie in the service department, to the courtesy car driver were very helpful and friendly. I had an excellent experience with your deal Everyone from Julie in the service department, to the courtesy car driver were very helpful and friendly. I had an excellent experience with your dealership. More

So great! Jackie was so great! She was so patient in dealing with the other dealership and had wonderful and helpful communication. My car is working great and Jackie was so great! She was so patient in dealing with the other dealership and had wonderful and helpful communication. My car is working great and I would go back here in a heartbeat! More

Service writer to customer communication needs improvement Said they would call later that day the vehicle was dropped off Didn’t get a call So I called the following day in the afternoon not much to tel Said they would call later that day the vehicle was dropped off Didn’t get a call So I called the following day in the afternoon not much to tell me Except it might be done on Friday Friday came and no call. I call and find out that service writer is not working that day someone else is handling for them. I leave message. No call for an hour So I send an email to Christina the customer service advocate and she was great she got the info for me My new truck would be ready so I could pick it up. If they say they are going to call. They most certainly should do so More

The best ever!!! Everything completed to perfection. Dario did a fantastic job!!i will continue using the Cadillac service for as long as I have the CTS in my garage. Everything completed to perfection. Dario did a fantastic job!!i will continue using the Cadillac service for as long as I have the CTS in my garage. More