Mark Christopher Auto Center

Not taken seriously Service rep did not bother to take me seriously or even explain in detail why he could not help or that he would try to talk to a manger about issue. Service rep did not bother to take me seriously or even explain in detail why he could not help or that he would try to talk to a manger about issue. Did not listen to me, brushed me off and even cut me off to finish paper work. I repeatedly take 2 cars for maintenance and have bought 3 cars with you guys. I would have at least expected pro-quo on customer service. I’m seriously considering taking my business elsewhere as it doesn’t seem it is appreciated. Truck wasn’t washed this time, being in sales had that been me I would at least made sure to have that done to have customer satisfied and not think about the frustrating interaction. More

Service Center Good experience for my first time using the service center. I got a loaner car no issues granted would be nice in the loaner cars were fully loaded. P Good experience for my first time using the service center. I got a loaner car no issues granted would be nice in the loaner cars were fully loaded. Personally I think it would make me want to upgrade my car. More

Efficient and thorough Service Whether it's a planned service trip or unexpected I have always been taken care of promptly and I trust the Nobu and the service team. Whether it's a planned service trip or unexpected I have always been taken care of promptly and I trust the Nobu and the service team. More

Nobu was awesome as always! Nobu took care of my issue as soon as he diagnosed the problem. I have been going to Mark Chris and Nobu for many years. They have been fantastic. Nobu took care of my issue as soon as he diagnosed the problem. I have been going to Mark Chris and Nobu for many years. They have been fantastic. Thank you Nobu for being awesome as always! More

Excellent service and most importantly customer service. This is the main reason why I came and bought my car from here. Everyone is friendly here. and most importantly customer service. This is the main reason why I came and bought my car from here. Everyone is friendly here. More

You cant get any better than Juan Fletes Always takes care of any issues that I may bring his way, with a professional attitude and a smile. Makes sure I am absolutely satisfied with work don Always takes care of any issues that I may bring his way, with a professional attitude and a smile. Makes sure I am absolutely satisfied with work done and takes him time to explain any issues so that it is easy to understand. I love dealing with a "real person" and not a robot trained to get you in and out of service. Thank you Juan Fletes for your kindness and for being a real genuine person. P.S. Thank you to Sam Aceves and Ray for Always greeting me with a smile when I am waiting for Juan. You are all amazing More

Trunk Issues I’m disappointed that my trunk was not fixed and actually can’t out of service in worse condition than it went on. When I called about it I was told m I’m disappointed that my trunk was not fixed and actually can’t out of service in worse condition than it went on. When I called about it I was told my car was already damaged when I took it in More

Great Service Took my car in for service and received great support from Mike. Mike was very informative and the car was finished without the expected time frame. Took my car in for service and received great support from Mike. Mike was very informative and the car was finished without the expected time frame. The service waiting area was clean and quiet which allowed me to focus on some work. Got a carwash which was quick and great More

It was a great experience, Colleen was great Colleen was the best, very patient and worked very hard to be sure I saw all of my options. I would recommend Mark Christopher and Colleen to anyone. Colleen was the best, very patient and worked very hard to be sure I saw all of my options. I would recommend Mark Christopher and Colleen to anyone. More

Fast service The service employees are friendly and professional. The service was fast, my car was ready before The time that I was quoted. I received my car prom The service employees are friendly and professional. The service was fast, my car was ready before The time that I was quoted. I received my car promptly and washed also. More