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Mark Christopher Auto Center

Ontario, CA

4.4
9,510 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,510 reviews

July 19, 2019

Outstanding Service I had to take my Yukon in for the Eckbond application one day earlier than the scheduled appointment due to personal reasons and Juan Fletes and Staff More

by RAYMOND.MATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes
Jul 21, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 19, 2019

Receive oil change, tire rotation & air filter replacement I arrived early for my scheduled 10:00 a.m. service and Nobu Domon got me started right away. I was escorted to the lounge where I waited. It was clea More

by MDSIMMONS427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon, Gerald Waters
Jul 21, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 19, 2019

Great Service and clean car too. Nabu always provides excellent service. He took care of my Hummer and now my XT5 Cadillac. Thank you again I will be back again soon. More

by CYBRWOLF5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu.
Jul 21, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 19, 2019

oil change and diesel fuel filter plus recalls All work was completed in a timely matter and Julie my service consultant is a very pleasant and explained what all service that was done. More

by DEEJKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie, service consultant
Jul 21, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 19, 2019

Nick Jensen is AMAZING !!! If you need a car go see Nick, he is knowledgeable, professional & not pushy. We've always hated going to car dealerships but this time we had a great More

by Sarah
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Jensen
Jul 21, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 18, 2019

The absolute worse customer service I have ever experienced. Lackadaisical approach to greeting customers. Staff are unprofessional and very unfriendly. They seem bothered by customers asking questions. The enti More

by kurtis.godfrey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dario and 2 other associates who were with him the day of my service. They were all horrible and condescending.
Jul 22, 2019 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 18, 2019

Excellent service , Dario made sure we were totally satisfi. Dario took excellent care of us, he made sure that the service dept took care of our car in a timely fashion. I love that they always return my car w More

by JENSENBIL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dario
Jul 21, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Dario made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 18, 2019

True to there word been with Mark Christopher for over 10 years bought 4 cars , They have been fantastic and have the best service over all . Best dealership ever!!!! More

by b52lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Dario
Jul 21, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 18, 2019

The Best The best people here, very professional and got an awesome truck at a great reasonable price. #1 in my opinion, will definitely come back for my next More

by ESDUTRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Jensen
Jul 21, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 17, 2019

Great Service Everyone at the service desk is very friendly. They make sure you understand what will be service and also ask if there are any problems that need to More

by MBR123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aceves
Jul 17, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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