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Mark Christopher Auto Center

Ontario, CA

4.5
10,054 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,055 reviews

January 24, 2020

The entire process was very smooth. I had a great experience buying my truck from Mark Christopher Chevy. My sales associate was Mike and he was very understanding and easy to talk to. More

by S.KUNKA88
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Cassandra Meier, Rodney Reid
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 23, 2020

Went in for my Malibu’s recall right away erik came to assist, he was very friendly an efficient, I told him I had to get my son from school an he did his best to get me out quickly he also explained ever More

by 1raredoll
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik , Veronica , Gerald Waters, Frank Villalobos
Jan 30, 2020 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 23, 2020

Excellent experience overall! Top notch service from the first point of contact all the way through to delivery of the vehicle. Fast process and definitely my most enjoyable car purchase experience. More

by B.BENITEZ101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen SanFillippo, Tony Catalano
Jan 30, 2020 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 23, 2020

Great, no haggle, no hassle experience. Helpful with finding the best opportunity and making things happen quickly. Customers are valued. Armando and Sam made this the best car buying experience I’ve ev More

by JWTM73
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 23, 2020

Awesome Experience Always a great experience with MCAC. Thumbs up for MCAC. Great team of professionals I drive out of my way to have my cars serviced at this dealer More

by SCH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cagey
Jan 30, 2020 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 23, 2020

I was charged an extra $200 when I got to the cashier that I had to get taken off. When I got in my car there was a big metal bracket in the floor board that they told me they forgot to put back on. They More

by JCRIPE
Recommend Dealer
No
Employees Worked With
Robert
Jan 30, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 23, 2020

I always take my car for service and they do a wonderful job except for washing my car they don't dry it thank you More

by Kenneth.lewis1966
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 21, 2020

Great people to work with Cesar was great he has not been there that long he knew a lot more about the truck than the last dealership we went to had a great experience with all More

by GOODWINCONST2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar and Ray
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 21, 2020

Eric was great however my truck was delivered unwashed. I was told it would be washed. It was late in the evening Friday afternoon and did not have time to wait any longer for it to be washed. More

by LEONDRAJACOBS
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 30, 2020 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 21, 2020

Kat greeted me right away when I pulled up for service. I had an appointment but could not remember my advisor. She said no problem and took care of me right away. She was fast and efficient and got me in an More

by AV8RBUM
Recommend Dealer
Yes
Employees Worked With
Kat
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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