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Mark Christopher Auto Center

Ontario, CA

4.5
10,054 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,054 reviews

February 02, 2020

Serive Excellent. They always go extra miles to satisfy the customer. Vehicle always returned washed and vacuumed. Service turn around time is quick yet wo More

by CJGHEATH82
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nevin Cordero
Feb 03, 2020 -

Mark Christopher Auto Center responded

Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2020

Check my Tahoe for shaking break pedal quick. Order the part and install on schedule. Very nice. Inform us on the time matter for the parts arrival More

by ma0209i
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 03, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2020

My wife and I were very pleased with our car buying experience at Mark Christopher. Tony did an exceptional job—we couldn’t have worked with a better or more thorough salesman. We truly feel he worked More

by Rich1
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano, Tony Catalano
Feb 03, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Rich! We are very happy to hear that Tony and Vince were so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 31, 2020

Gilbert Gonzalez sold us our car and if you want someone fantastic ask for him. He made the entire experience so easy and pleasant. We are an elderly couple and he More

by JCLODT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Gonzalez
Feb 03, 2020 -

Mark Christopher Auto Center responded

John and Mary, thanks for this marvelous review and congratulations on your new car! We are so pleased that Gilbert was able to provide you with such exceptional service. Enjoy your new Buick Encore! All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 31, 2020

I was very impressed with customer service. Also dealership waiting area was clean and well stocked. My service advisor Eric Silva was very helpful shared his knowledge with me. More

by KVICTORIA
Recommend Dealer
Yes
Employees Worked With
Eric Silva
Feb 03, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your review! We really appreciate your business and are so happy that Eric could provide great service to you and your vehicle. We look forward to seeing you again! Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2020

Excellent experience-Avo was top-notch Avo Injian was most helpful in taking care of our needs. The diagnoses was done timely, however, due to the prior GM strike it took some time to g More

by dlugitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Feb 03, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Avo does for Mark Christopher Auto Center and our customers. Hope to see you again soon! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 30, 2020

Clean and friendly it took along time to do a update and a recall I waited for 2 hour and half I think they need more mechanics More

by 4ASFELIX
Recommend Dealer
No
Employees Worked With
Erick
Jan 30, 2020 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 30, 2020

Working with Jason Ho at Mark Christopher Cadillac has been a seamless and wonderful experience. We would recommend this dealership highly and are thrilled to have found it. More

by REEMH
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 30, 2020

Had my truck in for a recall and they took care of it, only thing is I had to call them about an hour before they were closed to find out it was done & just getting washed & when I came to pick it up foun More

by SMBROOKS17STER
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 31, 2020 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 30, 2020

Great Deals with great people working there. Arrived at dealership around 10:30 and was my way by 12:30pm. Left with that car we wanted at a fair price b More

by 02BAD57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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